French Customer Support

Há 4 dias


Lisbon, Portugal Cross Border Talents Tempo inteiro

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat, ensuring high-quality service and efficient issue resolution.
  • Assist customers with product-related questions and account management.
  • Maintain a positive and professional demeanor in all customer interactions.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to enhance customer service and satisfaction.
  • Identify trends in customer feedback and suggest improvements.
Qualifications
  • Native or fluent French speaker with strong communication skills.
  • Proficient in English is a plus.
  • Previous experience in customer support is preferred but not required.
  • Excellent problem-solving abilities and a passion for helping customers.
  • Ability to work well both independently and as part of a team.
  • Strong attention to detail and organizational skills.
Benefits
  • Competitive salary with performance-based incentives.
  • Comprehensive training and onboarding program.
  • Opportunities for career advancement within the company.
  • A supportive and dynamic work environment.
Work Schedule
  • Full-time position: Monday to Saturday, 7 AM to 7 PM.

Note: Only local candidates within 30 km of Porto will be considered.



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