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French Customer Advisor
Há 4 dias
About Us: Join our vibrant team where we are committed to providing top-notch customer service and support. We are looking for a dedicated and friendly French Customer Advisor to assist our clients from Lisbon, whether remotely or on-site. If you are passionate about customer service and fluent in French, we want to hear from you
Key Responsibilities:
- Deliver exceptional customer service to French-speaking clients via phone, email, and chat.
- Address and resolve customer inquiries and issues promptly and efficiently.
- Provide detailed information about our products and services.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with team members to improve customer service procedures and satisfaction.
- Keep up-to-date with product knowledge and company policies to assist customers effectively.
Requirements:
- Fluent in French (both written and spoken); proficiency in English or Portuguese is a plus.
- Excellent communication and interpersonal skills.
- Previous experience in customer service or a similar role is preferred.
- Strong problem-solving skills and attention to detail.
- Ability to work independently, whether remotely or on-site.
- Proficiency in using computers and customer service software.
- Reliable internet connection and a quiet workspace for remote work.
What We Offer:
- Competitive salary and benefits package.
- Work remotely from anywhere in Portugal
- Flexible working hours and the option to work remotely or on-site.
- Comprehensive training and ongoing support.
- Opportunities for career growth and advancement.
- A supportive and inclusive work environment.
- Regular team-building activities and company events.
How to Apply: If you are excited about this opportunity and meet the requirements, please send your CV
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