Technical support advisor in lisbon
Há 1 mês
Your responsabilities and impact as a Technical Support Advisor: In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service.
The main responsibilities involve: Manage effectively all incoming queries in a customer service environment in regards to technical issues (trouble-shooting) Respond to incoming calls and emails from enterprise clients Gather information from customers, ensure resolutions of queries Maintain client relationships through product support over the phone Provide high-quality service Record all required data elements in CRM to provide a good follow-up and qualitative support Skill, qualifications and interests you need to succeed in this role: You have the following language skills: native level of German + fluency in English You preferably have a previous experience of min.
6 months in Technical Support You have an interest in and willingness to learn and are tech savy You have very good communication skills – both written and oral You have the ability to operate in high pressure situations You are a team player, enthusiastic and self-starter You have analytic and problem-solving skills You are Customer and Quality oriented Valid Portuguese work permit or EU citizenship required What’s in it for you? Long-term opportunity Working hours in rotative shifts depending of the project A package in line with the market: 1100€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution Your Future Company Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.
-
Technical Support Advisor in Lisbon
4 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsabilities and impact as a Technical Support Advisor: In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve:Manage effectively all incoming queries in a customer service...
-
Technical support for microsoft
Há 1 mês
Lisbon, Portugal Teleperformance Portugal Tempo inteiroWhat you'll do Work with customers to resolve technical customer issues on the Partner Center Platform; Support deliveries; Determine technical support Pain areas while working with Customers; Provide feedback and details to Technical Advisors and PG teams; Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar...
-
Lisbon, Portugal Teleperformance Portugal Tempo inteiroDescription Are you a native Polish speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on...
-
Lisbon, Portugal Teleperformance Portugal Tempo inteiroDescription Are you a native Czech speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on the Partner...
-
Technical Support Advisor in Lisbon
2 meses atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsabilities and impact as a Technical Support Advisor:In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service.The main responsibilities involve:Manage effectively all incoming queries in a customer service...
-
Dutch speaking Technical Support Advisor
5 meses atrás
Lisbon, Portugal Talingual Tempo inteiroDescription Location: Lisbon, PortugalRole: Dutch Technical Support AdvisorSalary: basic gross p/m Euro 1100 (paid 14 a year) + Euro 120 p/m bonus (paid 12 x a year) potential plus net per working day 7.23 Euro food voucherWorking hrs: 40 hrs p/week between rotational between: Monday to Friday – 08:00 to...
-
Technical Support for Microsoft
4 semanas atrás
Lisbon, Portugal Teleperformance Portugal Tempo inteiroWhat you'll doWork with customers to resolve technical customer issues on the Partner Center Platform;Support deliveries;Determine technical support Pain areas while working with Customers;Provide feedback and details to Technical Advisors and PG teams;Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to...
-
Technical Support for Microsoft
4 meses atrás
Lisbon, Portugal Teleperformance Portugal Tempo inteiroWhat you'll doWork with customers to resolve technical customer issues on the Partner Center Platform;Support deliveries;Determine technical support Pain areas while working with Customers;Provide feedback and details to Technical Advisors and PG teams;Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to...
-
German technical customer advisor
Há 1 mês
Lisbon, Portugal Red Frog Recruitment Tempo inteiroJoin one of the world’s leading drone companies, dedicated to innovation and excellence in the field of aerial technology. Our Lisbon office is hiring German Technical Customer Advisors to support users of our advanced drone products. As part of this exciting and dynamic environment, you will assist customers with technical inquiries, ensuring a...
-
Dutch-Speaking Technical Support for Search Engine in Lisbon
2 semanas atrás
Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiroDescription Are you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? Are you eager to learn, and "technical troubleshooting" is not foreign to you? The world's largest and most renowned search engine is in need of technical support, presenting you with the opportunity to steer your life in a...
-
Italian Customer Support Advisors
2 meses atrás
Lisbon, Portugal CBT Tempo inteiroCompany Overview: Join our dynamic and international team in Lisbon! We are a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Advisors to join our team and help us deliver outstanding support to our Italian-speaking customers....
-
German Technical Customer Advisor
4 semanas atrás
Lisbon, Portugal Red Frog Recruitment Tempo inteiroJoin one of the world’s leading drone companies, dedicated to innovation and excellence in the field of aerial technology. Our Lisbon office is hiring German Technical Customer Advisors to support users of our advanced drone products. As part of this exciting and dynamic environment, you will assist customers with technical inquiries, ensuring a seamless...
-
German Technical Customer Advisor
2 meses atrás
Lisbon, Portugal Red Frog Recruitment Tempo inteiroJoin one of the world’s leading drone companies, dedicated to innovation and excellence in the field of aerial technology. Our Lisbon office is hiring German Technical Customer Advisors to support users of our advanced drone products. As part of this exciting and dynamic environment, you will assist customers with technical inquiries, ensuring a seamless...
-
Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiroAre you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? Are you eager to learn, and "technical troubleshooting" is not foreign to you? The world's largest and most renowned search engine is in need of technical support, presenting you with the opportunity to steer your life in a new direction! Regarding...
-
Dutch-speaking Technical-Support for a Search Engine in Lisbon
2 semanas atrás
Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiroAre you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? Are you eager to learn, and "technical troubleshooting" is not foreign to you? The world's largest and most renowned search engine is in need of technical support, presenting you with the opportunity to steer your life in a new direction!Regarding...
-
Technical Support Advisor
Há 1 mês
Lisbon, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands?You want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have your experience of a lifetime!Your responsabilities and impact as a Technical Support Advisor:In this position, you will be responsible...
-
Technical Support for Electric Bikes in Lisbon
3 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Technical Support Advisor for electric bikes will be: In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve:Manage effectively all incoming...
-
Lisbon, Portugal Red Frog Recruitment Tempo inteiroJoin one of the world’s leading companies, dedicated to innovation and excellence in customer support. Our Lisbon office is hiring German Social Media Customer Support Advisors to assist users with their inquiries and issues. As part of this exciting and dynamic environment, you will provide customer support through social media platforms, ensuring a...
-
Technical Support Advisor
Há 1 mês
Lisbon, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!TasksYour responsibilities and impact as a Technical Support Advisor:In this position, you will be...
-
Technical Support for Healthcare
6 meses atrás
Lisbon, Portugal Jobs Europe AB Tempo inteiroIntroduction Teleperformance Portugal counts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!Responsibilities Are you looking for your next career move? As a Technical...