Technical Support Advisor

2 meses atrás


Lisbon, Portugal Blu Selection Tempo inteiro

You want to be part of a multicultural team in a company which works alongside well-known brands?
You want to relocate to the beautiful capital of Portugal – Lisbon?
Then this could be the perfect opportunity for you to have your experience of a lifetime

Your responsabilities and impact as a Technical Support Advisor:
In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service.
The main responsibilities involve:

  • Manage effectively all incoming queries in a customer service environment in regards to technical issues (trouble-shooting)
  • Respond to incoming calls and emails from enterprise clients
  • Gather information from customers, ensure resolutions of queries
  •  Maintain client relationships through product support over the phone
  • Provide high-quality service
  • Record all required data elements in CRM to provide a good follow-up and qualitative support


Skill, qualifications and interests you need to succeed in this role:

  • You have the following language skills: native level of German + fluency in English
  • You preferably have a previous experience of min. 6 months in Technical Support
  • You have an interest in and willingness to learn and are tech savy
  • You have very good communication skills – both written and oral
  • You have the ability to operate in high pressure situations
  • You are a team player, enthusiastic and self-starter
  • You have analytic and problem-solving skills
  • You are Customer and Quality oriented
  • Valid Portuguese work permit or EU citizenship required


What’s in it for you?

  • Long-term opportunity
  • Working hours in rotative shifts depending of the project
  • A package in line with the market: 1100€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
  • If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 months of accommodation in shared flat provided by the company (rental fee to pay)
  • Opportunity to be part of a challenging and fast paced environment
  • Possibility to collaborate with some of the biggest brands in the industry
  • A multicultural and international environment
  • Fully paid training, professional development and career evolution


Your Future Company
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.



  • Lisbon, Portugal Talingual Tempo inteiro

    Description Location: Lisbon, PortugalRole: Dutch Technical Support AdvisorSalary: basic gross p/m Euro 1100 (paid 14 a year) + Euro 120 p/m bonus (paid 12 x a year) potential plus net per working day 7.23 Euro food voucherWorking hrs: 40 hrs p/week between rotational between: Monday to Friday – 08:00 to...

  • Technical Support Advisor

    2 meses atrás


    Lisbon, Portugal Blu Selection Tempo inteiro

    You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!TasksYour responsibilities and impact as a Technical Support Advisor:In this position, you will be...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsabilities and impact as a Technical Support Advisor: In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: Manage effectively all incoming queries in a customer...


  • Lisbon, Portugal Snaphunt Tempo inteiro

    The OfferOpportunity within a company with a solid track record of performanceJoin a market leader within IT A role that offers a breadth of learning opportunitiesThe JobWhat does your day-to-day in this role look like as an Advertisers Support Advisor:Product support via telephone, email and live chat to businesses and individual sellersTechnical...


  • Lisbon, Portugal Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries!The RoleWhat does your day-to-day in this role look like as an Advertisers Support...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description Are you a native Polish speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description Are you a native Polish speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description Are you a native Czech speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on the Partner...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll do Work with customers to resolve technical customer issues on the Partner Center Platform; Support deliveries; Determine technical support Pain areas while working with Customers; Provide feedback and details to Technical Advisors and PG teams; Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar...

  • Client Support Advisor

    6 meses atrás


    Lisbon, Portugal IQVIA Tempo inteiro

    Client Support Advisor - Salesforce Connection Configuration IQVIA is changing an entire industry through inspired innovation. Our People make the difference. We believe that great ideas can come from anywhere. Great products come from great ideas. And great ideas come from great people. Join IQVIA and help us make the world a better place. Reporting...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description What you can expectAre you a native Spanish speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues...


  • Lisbon, Portugal CBT Tempo inteiro

    Company Overview: Join our dynamic and international team in Lisbon! We are a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Advisors to join our team and help us deliver outstanding support to our Italian-speaking customers....


  • Lisbon, Portugal Best Hire Tempo inteiro

    Company Overview: Join our dynamic and international team in Lisbon! We are a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Advisors to join our team and help us deliver outstanding support to our Italian-speaking customers....


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you interested in technical products and have strong communication skills? Then this job in Lisbon, Portugal, is perfect for you! Apply now and start your adventure abroad!TasksWhat’s in it for you?The opportunity to work with some of the biggest brands in the industryA multicultural and international work environmentRotating shifts depending on the...


  • Lisbon, Portugal JL Talent Partners Tempo inteiro

    We're looking for Turkish speaking Customer Service Advisors to join our client's team in the beautiful Portugal! What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate, valid and complete information by using the right procedures;Be the owner of the customer query and ensuring a timely...


  • Lisbon, Portugal Microsoft Tempo inteiro

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Technical Support Analyst

    2 meses atrás


    Lisbon, Portugal Top Sigma, Lda Tempo inteiro

    JOB DETAILS: Position: Technical Support Analyst (Senior)Location: Lisbon (Hybrid Work Model)Experience Level: Senior (5+ years) ABOUT THE ROLE:As a Technical Analyst with Top Sigma, you will be key in diagnosing and resolving high-level (L3) technical and functional incidents, primarily in the Manufacturing, PLD, and HSE domains. This position is ideal for...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are looking for passionate Customer Service Professionals for great Dutch Speaking opportunities in Europe. Your role as a Customer Support Advisor: Respond and record consumer inquiries/questions raised through free phone lines, email and online chat;Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...