Health Manager French Speaker
Há 7 dias
Location: Lisbon, Portugal
Schedule: Monday to Friday, 9:00 AM 5:00 PM
Base Salary: 1,100 gross per month (14 monthly payments)
Performance Bonus: 4% of the annual base salary
As a Health Manager in our Lisbon office, you will act as the main point of contact for policyholders and healthcare professionals, ensuring high-quality support and service delivery. This is an onsite role, and client interviews are conducted at our Lisbon office.
Key Responsibilities- Provide assistance and advice to policyholders through phone, email, or mail, and manage benefit settlements.
- Maintain customer satisfaction by delivering accurate and efficient responses while meeting performance benchmarks.
- Guide clients on insurance coverage, manage contracts, and oversee premium payments.
- Handle reimbursements, quotes, and updates to contracts or administrative details.
- Collaborate with healthcare professionals to address inquiries and provide timely solutions.
- Education: Bachelors degree or equivalent (Bac +2); previous insurance experience is a plus but not required.
- Strong interpersonal and teamwork skills.
- Customer-focused, with excellent listening and problem-solving abilities.
- Highly organized, detail-oriented, and able to manage tasks effectively.
- Energetic, motivated, and results-driven.
- Language Proficiency: Fluency in French and English.
- Comprehensive training and continuous support to ensure your success.
- A positive, growth-oriented work environment with opportunities for career advancement.
- Join a fast-growing company at the forefront of the insurance industry.
Hiring process:
- Application review stage
- Onsite office interview in French with the client
- EU Passport
- Residence Card
- Certificate of Protection
Open joining date: 13/01/25
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