Health Manager French Speaker

Há 7 dias


Lisbon, Portugal Cross Border Talents Tempo inteiro

Location: Lisbon, Portugal
Schedule: Monday to Friday, 9:00 AM 5:00 PM
Base Salary: 1,100 gross per month (14 monthly payments)
Performance Bonus: 4% of the annual base salary

Role Overview

As a Health Manager in our Lisbon office, you will act as the main point of contact for policyholders and healthcare professionals, ensuring high-quality support and service delivery. This is an onsite role, and client interviews are conducted at our Lisbon office.

Key Responsibilities
  • Provide assistance and advice to policyholders through phone, email, or mail, and manage benefit settlements.
  • Maintain customer satisfaction by delivering accurate and efficient responses while meeting performance benchmarks.
  • Guide clients on insurance coverage, manage contracts, and oversee premium payments.
  • Handle reimbursements, quotes, and updates to contracts or administrative details.
  • Collaborate with healthcare professionals to address inquiries and provide timely solutions.
Requirements
  • Education: Bachelors degree or equivalent (Bac +2); previous insurance experience is a plus but not required.
  • Strong interpersonal and teamwork skills.
  • Customer-focused, with excellent listening and problem-solving abilities.
  • Highly organized, detail-oriented, and able to manage tasks effectively.
  • Energetic, motivated, and results-driven.
  • Language Proficiency: Fluency in French and English.
Benefits
  • Comprehensive training and continuous support to ensure your success.
  • A positive, growth-oriented work environment with opportunities for career advancement.
  • Join a fast-growing company at the forefront of the insurance industry.

Hiring process:

  • Application review stage
  • Onsite office interview in French with the client
Documents Accepted
  • EU Passport
  • Residence Card
  • Certificate of Protection
The client does not accept "Manifestação de Interesse;" only a valid work permit or residence visa will be considered.

Open joining date: 13/01/25

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