Health Manager M/F

Há 7 dias

Lisbon, Portugal Cross Border Talents Tempo inteiro

Location: Lisbon, Portugal
Schedule: Monday - Friday, 09:00 AM - 05:00 PM
Base Monthly Salary: 1100 EUR gross per month (14 months)
Performance Bonus: 4% of annual base salary

Job Description:

As a Health Manager within our team in Lisbon, you will play a crucial role in managing and supporting our policyholders and healthcare professionals. You will be the primary point of contact for our clients, ensuring high-quality service across various communication channels.

Responsibilities:

  • Advise and support policyholders via phone, email, or mail, handling the settlement of their benefits.
  • Ensure customer satisfaction by providing quality responses and contributing to performance metrics.
  • Inform and advise clients on their insurance coverage, record and manage contracts, and handle premium payments.
  • Process reimbursements, provide quotes, and manage contract and administrative changes.
  • Respond to inquiries from policyholders and healthcare professionals, providing accurate information and effective solutions.

Required Qualifications:

  • Bachelor's degree (Bac +2), with or without experience in insurance.
  • Excellent interpersonal skills and ability to work in a team.
  • Customer service-oriented with active listening skills and ability to handle diverse situations.
  • Rigorous, organized, and responsive in daily task management.
  • Dynamic, enthusiastic, and goal-oriented.

Language Skills:

  • Proficiency in French and English is required.

Benefits:

Joining our team, you will receive comprehensive training, ongoing support, and a conducive work environment for personal and professional growth. This position also offers opportunities for advancement within our rapidly growing company.

To Apply:

If you are motivated by customer service, passionate about the insurance sector, and eager to join a dynamic team in Lisbon, send us your CV and cover letter now.

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