Guest Experience Manager
Há 1 mês
Na White Rabbit Projects, a hospitalidade está na nossa essência. O nosso objetivo é proporcionar uma experiência inesquecível a cada Cliente, desde o momento em que entra nas nossas instalações até à sua partida. Para alcançar essa missão, procuramos um(a) Guest Experience Manager que partilhe dos nossos valores e tenha paixão por oferecer o mais alto nível de serviço.As tuas responsabilidades:Gerir e supervisionar todas as interações com os Clientes, garantindo que cada serviço é uma experiência única e personalizada.Identificar as necessidades dos Clientes de forma proativa e oferecer soluções rápidas e eficazes, sempre com o objetivo de fazer a coisa certa.Coordenar com todos os departamentos, assegurando que as expectativas dos Clientes são excedidas em cada ponto de contacto, desde a receção até aos serviços de F&B.Monitorizar o feedback dos Clientes e implementar melhorias contínuas para elevar o nível de serviço e alcançar a excelência.Formar e inspirar a equipa de atendimento ao cliente para garantir um serviço impecável e uniforme em todas as áreas.Assumir uma abordagem empreendedora, identificando oportunidades para melhorar a experiência dos Clientes e introduzir inovações nos serviços oferecidos – porque somos todos empreendedores. O que procuramos:Experiência sólida em gestão de experiências de cliente ou hospitalidade, preferencialmente em ambientes de luxo ou de alto nível.Excelentes habilidades de comunicação, com uma atitude acolhedora e uma abordagem orientada para a resolução de problemas.Capacidade de liderar e motivar equipas, promovendo um ambiente de trabalho positivo e colaborativo, com foco no cliente.Atenção ao detalhe e forte compromisso com a excelência no atendimento e serviço.Proatividade, criatividade e um espírito empreendedor para inovar e superar as expectativas dos Clientes.
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Guest Experience Manager
2 meses atrás
Lisbon, Portugal White Rabbit Projects Tempo inteiroNa White Rabbit Projects, a hospitalidade está na nossa essência. O nosso objetivo é proporcionar uma experiência inesquecível a cada Cliente, desde o momento em que entra nas nossas instalações até à sua partida. Para alcançar essa missão, procuramos um(a) Guest Experience Manager que partilhe dos nossos valores e tenha paixão por oferecer o...
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Guest experience manager
3 semanas atrás
Lisbon, Portugal White Rabbit Projects Tempo inteiroNa White Rabbit Projects, a hospitalidade está na nossa essência. O nosso objetivo é proporcionar uma experiência inesquecível a cada Cliente, desde o momento em que entra nas nossas instalações até à sua partida. Para alcançar essa missão, procuramos um(a) Guest Experience Manager que partilhe dos nossos valores e tenha paixão por oferecer o...
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Guest experience manager
Há 1 mês
Lisbon, Portugal White Rabbit Projects Tempo inteiroNa White Rabbit Projects, a hospitalidade está na nossa essência. O nosso objetivo é proporcionar uma experiência inesquecível a cada Cliente, desde o momento em que entra nas nossas instalações até à sua partida. Para alcançar essa missão, procuramos um(a) Guest Experience Manager que partilhe dos nossos valores e tenha paixão por oferecer o...
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Spa Manager
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Lisbon, Portugal Four Seasons Hotels and Resorts Tempo inteiroAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
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Hospitality Quality and Compliance Strategist
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Assistant Branch Manager
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Junior Lifestyle Manager
8 meses atrás
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Part-time local experience sharing
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Lisbon, Portugal Triip Tempo inteiroJob Description Becoming Tour Guide, you COULD : WORK ON YOUR OWN SCHEDULE : You can choose your own working time. Triip is a global company so you could work anywhere you want. Every communication would be done by online. Every payment will be made through account on Paypal, Stripe, Western Union. LEAD YOUR OWN TOUR : You will get your own...
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Senior Clinical Data Manager
3 semanas atrás
Lisbon, Portugal MAI Fortrea Development Limited Tempo inteiroAs a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas. Conducting operations...
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Group Sales Executive
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Assistant Branch Manager
2 meses atrás
Lisbon, Portugal Indie campers Tempo inteiroABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.With over one million nights rented through our travel platform, we have...
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Sales Manager
2 meses atrás
Lisbon, Portugal The Cloud One Lisbon Tempo inteiroSales ManagerJob DescriptionAs a Sales Manager at The Cloud One Hotels, you're instrumental in launching our new lifestyle brand in the European market, actively contributing to our hotel's success. Your core duty involves building relationships with corporate clients. Leveraging your sales skills, profound local market insights, and personal network, you'll...
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Waiter/Waitress – Varanda Restaurant
6 meses atrás
Lisbon, Portugal Four Seasons Hotels and Resorts Tempo inteiroAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
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Estágio Profissional IEFP
6 meses atrás
Lisbon, Portugal Marriott International Tempo inteiroPOSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...
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Recepcionist (m/f/d) - ()
2 meses atrás
Lisbon, Portugal The Central House Tempo inteiroEmpresas: The Central House We believe in creating welcoming, fun and inspiring environments for our guests and team. We pride ourselves on being a team of globally minded, genuinely caring and friendly individuals. Its these values coupled with our unquenchable passion for service which created the unique culture that is TCH. We need a Receptionist...
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Recepcionist (M/F/D) - ()
3 meses atrás
Lisbon, Portugal The Central House Tempo inteiroEmpresas: The Central House We believe in creating welcoming, fun and inspiring environments for our guests and team. We pride ourselves on being a team of globally minded, genuinely caring and friendly individuals. Its these values coupled with our unquenchable passion for service which created the unique culture that is TCH. We need a Receptionist...
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Sous Chef
8 meses atrás
Lisbon, Portugal Four Seasons Hotels and Resorts Tempo inteiroAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
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Waiter/Waitress – Cura Restaurant
6 meses atrás
Lisbon, Portugal Four Seasons Hotels and Resorts Tempo inteiroAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
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Bartender
8 meses atrás
Lisbon, Portugal Four Seasons Hotels and Resorts Tempo inteiroAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
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Head of Hotel Operations
3 semanas atrás
Lisbon, Portugal thelakhanigroup.com Tempo inteiroHE LAKHANI GROUP is a premier hotel development and construction company based in Lisbon, specializing in delivering high-end, complex hotel construction and refurbishment projects.We are proud to collaborate with The Wyndham Hotels and Resorts, a globally recognized hospitality brand renowned for its excellence in creating unforgettable guest experiences....