Guest Experience Manager
Há 4 dias
Na White Rabbit Projects, a hospitalidade está na nossa essência. O nosso objetivo é proporcionar uma experiência inesquecível a cada Cliente, desde o momento em que entra nas nossas instalações até à sua partida. Para alcançar essa missão, procuramos um(a) Guest Experience Manager que partilhe dos nossos valores e tenha paixão por oferecer o mais alto nível de serviço.As tuas responsabilidades:Gerir e supervisionar todas as interações com os Clientes, garantindo que cada serviço é uma experiência única e personalizada.Identificar as necessidades dos Clientes de forma proativa e oferecer soluções rápidas e eficazes, sempre com o objetivo de fazer a coisa certa.Coordenar com todos os departamentos, assegurando que as expectativas dos Clientes são excedidas em cada ponto de contacto, desde a receção até aos serviços de F&B.Monitorizar o feedback dos Clientes e implementar melhorias contínuas para elevar o nível de serviço e alcançar a excelência.Formar e inspirar a equipa de atendimento ao cliente para garantir um serviço impecável e uniforme em todas as áreas.Assumir uma abordagem empreendedora, identificando oportunidades para melhorar a experiência dos Clientes e introduzir inovações nos serviços oferecidos – porque somos todos empreendedores. O que procuramos:Experiência sólida em gestão de experiências de cliente ou hospitalidade, preferencialmente em ambientes de luxo ou de alto nível.Excelentes habilidades de comunicação, com uma atitude acolhedora e uma abordagem orientada para a resolução de problemas.Capacidade de liderar e motivar equipas, promovendo um ambiente de trabalho positivo e colaborativo, com foco no cliente.Atenção ao detalhe e forte compromisso com a excelência no atendimento e serviço.Proatividade, criatividade e um espírito empreendedor para inovar e superar as expectativas dos Clientes.
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Guest Experience Manager
4 semanas atrás
Lisbon, Portugal White Rabbit Projects Tempo inteiroRole: Guest Experience Manager (M/F) Job Type: Permanent ,Full Time Location: Lisbon,Apply for this job now.
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Guest Experience Manager
Há 1 mês
Lisbon, Portugal White Rabbit Projects Tempo inteiroNa White Rabbit Projects, a hospitalidade está na nossa essência. O nosso objetivo é proporcionar uma experiência inesquecível a cada Cliente, desde o momento em que entra nas nossas instalações até à sua partida. Para alcançar essa missão, procuramos um(a) Guest Experience Manager que partilhe dos nossos valores e tenha paixão por oferecer o...
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Guest experience manager
Há 3 dias
Lisbon, Portugal White Rabbit Projects Tempo inteiroNa White Rabbit Projects, a hospitalidade está na nossa essência. O nosso objetivo é proporcionar uma experiência inesquecível a cada Cliente, desde o momento em que entra nas nossas instalações até à sua partida. Para alcançar essa missão, procuramos um(a) Guest Experience Manager que partilhe dos nossos valores e tenha paixão por oferecer o...
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Guest Experience Manager
4 semanas atrás
Lisbon, Portugal White Rabbit Projects Tempo inteiroNa White Rabbit Projects, a hospitalidade está na nossa essência. O nosso objetivo é proporcionar uma experiência inesquecível a cada Cliente, desde o momento em que entra nas nossas instalações até à sua partida. Para alcançar essa missão, procuramos um(a) Guest Experience Manager que partilhe dos nossos valores e tenha paixão por oferecer o...
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Experience Optimization Manager
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Lisbon, Portugal Pipedrive Tempo inteiroWe believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...
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General manager
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Lisbon, Portugal Staycity Group Tempo inteiroWilde Aparthotels is a thriving and rapidly expanding Aparthotel operator, making waves across the heart of European cities like London, Berlin, Edinburgh, and soon to be Amsterdam, Lisbon and many more. At Wilde, we're not just another Aparthotel brand, we're a diverse and inclusive team that encourages you to bring your unique self to work. Our Irish...
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General manager
2 semanas atrás
Lisbon, Portugal Staycity Group Tempo inteiroWilde Aparthotels is a thriving and rapidly expanding Aparthotel operator, making waves across the heart of European cities like London, Berlin, Edinburgh, and soon to be Amsterdam, Lisbon and many more. At Wilde, we're not just another Aparthotel brand, we're a diverse and inclusive team that encourages you to bring your unique self to work. Our Irish...
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General Manager
4 semanas atrás
Lisbon, Portugal Staycity Group Tempo inteiroWilde Aparthotels is a thriving and rapidly expanding Aparthotel operator, making waves across the heart of European cities like London, Berlin, Edinburgh, and soon to be Amsterdam, Lisbon and many more.At Wilde, we're not just another Aparthotel brand, we're a diverse and inclusive team that encourages you to bring your unique self to work. Our Irish...
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General Manager
Há 1 mês
Lisbon, Portugal Staycity Group Tempo inteiroWilde Aparthotels is a thriving and rapidly expanding Aparthotel operator, making waves across the heart of European cities like London, Berlin, Edinburgh, and soon to be Amsterdam, Lisbon and many more.At Wilde, we're not just another Aparthotel brand, we're a diverse and inclusive team that encourages you to bring your unique self to work. Our Irish...
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General Manager
1 semana atrás
Lisbon, Portugal Staycity Group Tempo inteiroWilde Aparthotels is a thriving and rapidly expanding Aparthotel operator, making waves across the heart of European cities like London, Berlin, Edinburgh, and soon to be Amsterdam, Lisbon and many more.At Wilde, we're not just another Aparthotel brand, we're a diverse and inclusive team that encourages you to bring your unique self to work. Our Irish...
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General Manager
4 semanas atrás
Lisbon, Portugal Staycity Group Tempo inteiroWilde Aparthotels is a thriving and rapidly expanding Aparthotel operator, making waves across the heart of European cities like London, Berlin, Edinburgh, and soon to be Amsterdam, Lisbon and many more.At Wilde, we're not just another Aparthotel brand, we're a diverse and inclusive team that encourages you to bring your unique self to work. Our Irish...
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Restaurant Manager
4 meses atrás
Lisbon, Portugal Marriott Tempo inteiroJob Number 24134909 Job Category Food and Beverage & Culinary Location Lisbon Marriott Hotel, Avenida dos Combatentes 45, Lisbon, Portugal, Portugal Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable....
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Spa Manager
6 meses atrás
Lisbon, Portugal Four Seasons Hotels and Resorts Tempo inteiroAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
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Property Care Project Coordinator
3 meses atrás
Lisbon, Portugal Lovelystay Tempo inteiroEmpresas: LovelystayLovelyStay is a leading tourism accommodation manager in Portugal, part of the renowned Optylon Krea group. LovelyStay provides unique and efficient accommodation experiences by combining innovative technologies and a dedicated international team. We aim to be the global leader in serviced accommodations, creating unforgettable stays and...
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Property care project coordinator
4 semanas atrás
Lisbon, Portugal Lovelystay Tempo inteiroEmpresas: Lovelystay Lovely Stay is a leading tourism accommodation manager in Portugal, part of the renowned Optylon Krea group. Lovely Stay provides unique and efficient accommodation experiences by combining innovative technologies and a dedicated international team. We aim to be the global leader in serviced accommodations, creating unforgettable...
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Hospitality Quality and Compliance Strategist
4 meses atrás
Lisbon, Portugal Utopia Tempo inteiroWe are seeking a highly skilled and motivated Hospitality Quality and Compliance Strategist / Head of Product. This role requires a professional with extensive product creation and operational experience in hospitality projects, capable of assessing and influencing design from an operational perspective and building the luxurious product from scratch,...
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Housekeeping manager
4 semanas atrás
Lisbon, Portugal Lovelystay Tempo inteiroEmpresas: Lovelystay Lovely Stay is a leading tourism accommodation manager in Portugal, part of the renowned Optylon Krea group. Lovely Stay provides unique and efficient accommodation experiences by combining innovative technologies and a dedicated international team. We aim to be the global leader in serviced accommodations, creating unforgettable...
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Housekeeping Manager
Há 1 mês
Lisbon, Portugal Lovelystay Tempo inteiroEmpresas: LovelystayLovelyStay is a leading tourism accommodation manager in Portugal, part of the renowned Optylon Krea group. LovelyStay provides unique and efficient accommodation experiences by combining innovative technologies and a dedicated international team. We aim to be the global leader in serviced accommodations, creating unforgettable stays and...
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Shift Leader
4 semanas atrás
Lisbon, Portugal Marriott Tempo inteiroJob Number 24181797 Job Category Rooms & Guest Services Operations Location Sheraton Lisboa Hotel & Spa, Rua Latino Coelho, 1, Lisbon, Portugal, Portugal Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment,...
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Rececionista de 2ª
4 semanas atrás
Lisbon, Portugal Marriott Tempo inteiroJob Number 24181838 Job Category Rooms & Guest Services Operations Location Sheraton Lisboa Hotel & Spa, Rua Latino Coelho, 1, Lisbon, Portugal, Portugal Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and...