German Customer Support Agent to Portugal ⭐
2 meses atrás
Travel to sunny Lisbon and work with the world's most famous brands
How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese cuisine – sound like an option you’d like to explore?
Lisbon is a vibrant and charismatic city, and one of the finest capital cities in Europe. The city boasts a glorious climate, lively nightlife, historic monuments, and a range of activities that will entertain visitors of all ages and dispositions.
There is a lot to see and do - come and join our ever-growing Customer Care team in Lisbon
Our client
Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420.000 employees worldwide. You will be part of an extremely driven team in awesome Portugal
Our client is awarded as Best Workplace in Portugal and as the Best Multilingual Omnichannel Contact Center in Europe
They offer complete training by certified instructors as well as many career development opportunities, so this is a unique chance to advance your career
Job Description
As a Customer Support Agent, your role is, together with your team, to handle customer issues in a friendly, effective and professional manner via e-mail, chat, and phone.
- Be creative, friendly, and solution-oriented with customers and colleagues.
- Understand the need to meet expectations, rise above them, and go that extra mile for customers.
- Show a flexible approach working in a changing and fast-growing environment.
- Work with some of the world's most respected brands.
Requirements
- Being fluent (C2 level) in the German language
- Good knowledge of English (B1-B2 level) required
- Computer skills (basic skills mandatory, advanced skills like coding preferential)
- Good analytic skills and logical thinking
- Excellent communication skills: verbal, written, listening skills
- Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform
- Ability to multitask and work under pressure
- EU citizenship or work permit for Portugal
What you are offered
- Complete relocation package that includes: refunded airline ticket + free accommodation in their company apartment throughout the employment
- Fixed monthly salary + bonus
- A contract focused on a long-term relationship
- Free Portuguese language lessons
- Private Health Insurance
- Professional growth development opportunities
- Special HR team organizing events, sports tournaments, parties trips
- Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, Bank account, etc
Benefits of Portugal
Living in Portugal offers many advantages: a warm climate, the Atlantic ocean, mountains nearby, a low crime rate, and a relatively low cost of living. Medicine and education are well developed here, and residents are offered tax exemptions.
As most Portuguese people speak English, one does not need to be fluent in Portuguese to live there.
Employers must also pay employees a meal allowance for each workday. Our client pays it through a special card or ticket which makes the meal allowance tax-free.
-
Customer Support Agent
Há 1 mês
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
-
Customer Support Agent
1 semana atrás
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
-
Customer Support Agent
Há 1 mês
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
-
Customer Support Agent
1 semana atrás
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
-
German Customer Support Agent
7 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...
-
Spanish Customer Support Agent
2 meses atrás
Lisbon, Portugal Work International Tempo inteiroTravel to sunny Lisbon and work with the world's most famous brands!How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese cuisine – sound like an option you’d like to explore?Lisbon is a vibrant and charismatic city, and one of the finest capital...
-
Finnish Customer Support Agent
2 meses atrás
Lisbon, Portugal Work International Tempo inteiroTravel to sunny Lisbon and work with the world's most famous brands!How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese cuisine – sound like an option you’d like to explore?Lisbon is a vibrant and charismatic city, and one of the finest capital...
-
Hebrew Customer Support Agent
2 meses atrás
Lisbon, Portugal Work International Tempo inteiroTravel to sunny Lisbon and work with the world's most famous brands!How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese cuisine – sound like an option you’d like to explore?Lisbon is a vibrant and charismatic city, and one of the finest capital...
-
Norwegian Customer Support Agent
2 meses atrás
Lisbon, Portugal Work International Tempo inteiroTravel to sunny Lisbon and work with the world's most famous brands!How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese cuisine – sound like an option you’d like to explore?Lisbon is a vibrant and charismatic city, and one of the finest capital...
-
Customer Support Agent with German
3 meses atrás
Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration we are working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Location: Lisbon (Santos), PortugalEmployment type: Full-timeDUTIES AND...
-
Customer Support Agent with German
1 semana atrás
Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration we are working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Location: Lisbon (Santos), PortugalEmployment type: Full-timeDUTIES AND...
-
German Customer Support Agent Mercedes
7 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...
-
Customer Support Agent with German
Há 1 mês
Lisbon, Portugal Salve.Inno Consulting Tempo inteiroJoin the team as a Customer Support Agent with proficiency in German. This crucial role ensures our customers receive outstanding service and support, enhancing satisfaction and fostering loyalty as we strive for excellence.Primary ResponsibilitiesEngage with customers through multiple channels (phone, email, and chat).Ensure a high level of customer...
-
Customer Support Agent with German
1 semana atrás
Lisbon, Portugal Salve.Inno Consulting Tempo inteiroJoin the team as a Customer Support Agent with proficiency in German. This crucial role ensures our customers receive outstanding service and support, enhancing satisfaction and fostering loyalty as we strive for excellence.Primary ResponsibilitiesEngage with customers through multiple channels (phone, email, and chat).Ensure a high level of customer...
-
Dutch Customer Support Agent
1 semana atrás
Lisbon, Portugal Work International Tempo inteiroTravel to sunny Lisbon and work with the world's most famous brands!How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese cuisine – sound like an option you’d like to explore?Lisbon is a vibrant and charismatic city, and one of the finest capital...
-
German Customer Expert
7 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...
-
Senior Customer Support Agent
2 meses atrás
Lisbon, Portugal Job Squad Tempo inteiroMulti-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.The RoleYour daily work...
-
Senior Customer Support Agent
2 meses atrás
Lisbon, Portugal Snaphunt Tempo inteiroThe OfferHealth Insurance & Life Insurance & Family Plan (Spouse and Children)Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit)Meal allowance: 7.63 € per day of work, paid in 11 instances on a meal...
-
Customer Support Agent with German
2 meses atrás
Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration we are working with a leading multinational technology BPO business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would be managing a social media part of a popular streaming service platform.DUTIES AND RESPONSIBILITIES:Communicate with customers using various channels...
-
Customer Support Agent with German
2 meses atrás
Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration we are working with a leading multinational technology BPO business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would be managing a social media part of a popular streaming service platform.DUTIES AND RESPONSIBILITIES:Communicate with customers using various channels...