![EUROWAG](https://media.trabajo.org/img/noimg.jpg)
Customer Care Coordinator PT
2 semanas atrás
Founded just over 25 years ago, Eurowag is one of the fastest growing, integrated mobility and payment solution companies in Europe.
Our vision is to democratize the on-road mobility industry by creating sustainable financial & technological solutions for the benefit of our industry, society and the environment.
Main position responsibilities and objectives:
- Communication with EUROWAG customers
- Customer service on the telephone line
- Email communication with customers
- Replenishment and registration of contracts, control of customer data
- Submitting applications in Navision for the registration of vehicles in toll systems
- TMS (Ticket management system) – JIRA – daily activities
- Development of the product and services associated with it
- Document archiving
- Blocks cards
- Administrative activities related to logistics (if necessary)
- Performs other tasks assigned to their direct superiors
- Gives incentives to improve the quality of services for clients
- Immediately communicates information about possible impending problems
- Participates in education and personnel development within his job title according to the instructions of the company management.
- Is continuously educated and obtains the latest information within his field and to the extent of the work performed.
- Performs other work, according to the instructions of his superior, to which he is eligible on the basis of his qualifications.
- Adheres to the principles and guidelines defined by internal quality management regulations and procedures.
- Heeds the instructions of his superior.
- Observes order and cleanliness in own workplace.
- Adheres to safety and fire principles.
- Respects the EW value principles and environmental protection.
Required / Desired qualifications:
- Very good communication skills
- High level of customer orientation
- Communicative knowledge of English
- Knowledge of MS Office (especially Word, Excel)
Special skills and competencies
- Experience with CRM
-
Customer Care Coordinator PT
2 meses atrás
Trofa, Portugal Eurowag Tempo inteiroJob DescriptionMain position responsibilities and objectives:Communication with EUROWAG customersCustomer service on the telephone lineE-mail communication with customersReplenishment and registration of contracts, control of customer dataSubmitting applications in Navision for the registration of vehicles in toll systemsTMS (Ticket management system) –...
-
Supplier Quality Assurance Engineer
Há 1 mês
Trofa, Portugal Preh Tempo inteiroFor our location in Trofa we are currently looking for a Supplier Quality Assurance Engineer ESSENTIAL DUTIES AND RESPONSIBILITIES Conduction initial part sampling & approval along with milestones and timing (e.g., FOT, IR, ISIR, PPAP-PPA) for complex-customized components & system suppliers. Definition of sampling scopes & levels, and...
-
Supplier Quality Assurance Engineer
4 semanas atrás
Trofa, Portugal Preh Tempo inteiroFor our location in Trofa we are currently looking for a Supplier Quality Assurance Engineer ESSENTIAL DUTIES AND RESPONSIBILITIES Conduction initial part sampling & approval along with milestones and timing (e.g., FOT, IR, ISIR, PPAP-PPA) for complex-customized components & system suppliers. Definition of sampling scopes & levels, and...