Claims Manager

2 semanas atrás


Lisboa, Lisboa, Portugal Crédit Agricole Assurances Tempo inteiro
du poste
- The
- **Claims Management** area is part of Mudum's C
- **ustomer Service Department** and its mission is to achieve excellence in operational performance, based on efficient processes, promoting and coordinating structuring initiatives, implementing change management and contributing to the growth of the company's global business.
- To reinforce our structure, we are looking for a
- **Claims Manager.**

**_
What do we expect from you? _**
- Carrying out an integrated claims management: Claims process management, collaborating with all parties involved in order to resolve the claims process;
- Management of automobile, personal accident and multi-risk claims processes;
- Fitting the situations reported into the contracted guarantees;
- Decision making within the levels of autonomy;
- Telephone answering and documentation processing within the scope of the claims processes.-
- Date de prise de fonction
02/05/2023
- Poste avec management
Non
- Niveau d'étude minimum
Bac
- Formation / Spécialisation
Minimum of 12th grade education;
Minimum of 2 to 3 years of professional experience in claims management;
- Niveau d'expérience minimum
0 - 2 ans
- Soft skills
Customer focus and results orientation;
Collaborative spirit;
Ease of communication and good active listening skills;
Empathy when answering the phone.
- Outils informatiques
Knowledge of MS Office;
- Langues
Portuguese and English (at least basic level)
- Entreprise Crédit Agricole AssurancesCrédit Agricole Assurances, premier assureur en France, rassemble les filiales assurances du Crédit Agricole. Le groupe propose une gamme de produits et services en épargne, retraite, santé, prévoyance et assurance des biens. Ils sont distribués par les banques du groupe Crédit Agricole en France et dans 7 pays dans le monde, par des conseillers en gestion patrimoniale et des agents généraux. Les compagnies de Crédit Agricole Assurances s'adressent aux particuliers, professionnels, agriculteurs et entreprises. A fin 2021, Crédit Agricole Assurances compte 5 300 collaborateurs et son chiffre d'affaires s'élève à 37 milliards d'euros. Avec plus de 25 ans d'expérience, Mudum Seguros figure dans le top 5 des bancassureurs dommages au Portugal. Innovante et au service de ses partenaires, principalement le Groupe Novo Banco et plus récemment Credibom, sa mission première est de protéger leurs clients particuliers et - depuis professionnels et petites entreprises face aux aléas de la vie. Elle les accompagne ainsi au quotidien dans leurs besoins de protection de leur santé, de leurs biens, de leurs projets et de leur famille. Ses 75 collaborateurs sont unis par des valeurs fortes : l'orientation client, la poursuite de l'excellence, l'initiative individuelle, l'honnêteté et l'intégrité et l'esprit d'équipe.
  • Claims Manager M/F

    2 semanas atrás


    Lisboa, Lisboa, Portugal Crédit Agricole Tempo inteiro

    The Claims Management area is part of Mudum's Customer Service Department and its mission is to achieve excellence in operational performance, based on efficient processes, promoting and coordinating structuring initiatives, implementing change management and contributing to the growth of the company's global business.To reinforce our structure, we are...

  • Work Accident Claims Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal WTW Tempo inteiro

    Work Accident Claims Manager Lisbon, PTFebruary 13, 2024Will be responsible for managing claims for WTW customers assigned to it.The main tasks will be: Efficiently monitoring all assigned processes from opening to closing Provide information to the client at various stages of the process. Registration of processes in the internal system as well as archiving...

  • Claims Project Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Hiscox Tempo inteiro

    Job Type:PermanentBuild a brilliant future with HiscoxAbout UsHISCOX is an international insurer specialized in the market of luxury goods & property, and high end professional insurance. As experts in risk we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries we have a very international staff and...

  • Complex Claims Adjuster

    2 semanas atrás


    Lisboa, Lisboa, Portugal AIG Tempo inteiro

    About the roleWhat you need to know:To handle Financial Lines Business portfolio of claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and...

  • Complex Claims Adjuster

    2 semanas atrás


    Lisboa, Lisboa, Portugal AIG Tempo inteiro

    Claims Adjuster CasualtyWho we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions....

  • Work Accident Claims Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Wtw Tempo inteiro

    Will be responsible for managing claims for the assigned WTW customersThe main tasks will be: Efficiently monitoring all assigned processes from opening to closing Provide information to the client at various stages of the process.Registration of processes in the internal system as well as archiving of all documentation preparation of accident rate maps

  • Work Accident Claims Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal WTW Tempo inteiro

    Will be responsible for managing claims for the assigned WTW customers The main tasks will be: Efficiently monitoring all assigned processes from opening to closing Provide information to the client at various stages of the process. Registration of processes in the internal system as well as archiving of all documentation preparation of accident rate...

  • Contract Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Gleeds Tempo inteiro

    About this opportunity Contract Manager responsible for contacts for construction projects, providing support to key projects in a full range of related services. Kindly provide your CV in English.Responsibilities include but are not limited to:Contract Oversight Ensure contract compliance / oversee assurance process Draft and issue project correspondence on...

  • Project & Site Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Hitachi Vantara Corporation Tempo inteiro

    General InformationThe Project Execution team are at the heart of our organization, meeting and exceeding customer expectations while helping to build a sustainable and profitable future. The position is for our office in Portugal.Your Responsibilities:Leading the project team with clear guidelines, tasks and milestones Managing all aspects of the project...

  • Project & Site Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Hitachi Energy Portugal, S.A. Tempo inteiro

    : Project & Site Manager Lisboa Paço de Arcos, Lisbon, Portugal Description:General InformationThe Project Execution team are at the heart of our organization, meeting and exceeding customer expectations while helping to build a sustainable and profitable future.The position is for our office in Portugal.Your Responsibilities:Leading the project team with...

  • Project & Site Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Hitachi Energy Portugal, S.A. Tempo inteiro

    : Project & Site ManagerLisboa Paço de Arcos, Lisbon, Portugal Description :General Information The Project Execution team are at the heart of our organization, meeting and exceeding customer expectations while helping to build a sustainable and profitable future. The position is for our office in Portugal.Your Responsibilities:Leading the project team with...

  • Project & Site Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Hitachi Vantara Corporation Tempo inteiro

    General Information The Project Execution team are at the heart of our organization, meeting and exceeding customer expectations while helping to build a sustainable and profitable future.The position is for our office in Portugal.Your Responsibilities:Leading the project team with clear guidelines, tasks and milestonesManaging all aspects of the project...

  • Project & Site Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Hitachi Energy Portugal, S.A. Tempo inteiro

    : Project & Site ManagerLisboaPaço de Arcos, Lisbon, Portugal Description: General InformationThe Project Execution team are at the heart of our organization, meeting and exceeding customer expectations while helping to build a sustainable and profitable future.The position is for our office in Portugal.Your Responsibilities:Leading the project team with...

  • Contract Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Gleeds Tempo inteiro

    ContractManager responsable for contacts for construction projects, providing support to key projects in a full range of related services.Responsibilities include but are not limited to:Contract Oversight Ensure contract compliance / oversee assurance process Draft and issue project correspondence on behalf of the client Contract Management / Administration...

  • Asset Manager Solar

    2 semanas atrás


    Lisboa, Lisboa, Portugal Ikaros Service International Tempo inteiro

    Asset Manager Main responsibilities Administrative / Management ? Management of operation and maintenance department and contracts? Prepare budgets and proposals under existing contracts? Define pricing for new operation and maintenance contracts by analyzing specifications? Prepare the operation and maintenance contracts? Warranty claims management? Assist...

  • Production Quality Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Hs Mittweida Tempo inteiro

    Your daily responsibilities will include managing interactions and fostering collaboration with partners to uphold the highest standards of product quality throughout our supply chain. Positioned at the core of our global Supply Chain, you'll have a direct impact on driving Emma's exponential growth. What you'll do Design, implement and manage the strategy...


  • Lisboa, Lisboa, Portugal Robert Bosch Group Tempo inteiro

    At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.With over 300 specialized associates and around 15 nationalities, Bosch activities in...


  • Lisboa, Lisboa, Portugal Bosch Group Tempo inteiro

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.With over 300 specialized associates and around 15 nationalities,...

  • Quality Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Quality Manager (m/f)Referencia: JN -*Adicionado em Sobre os nossos clientes Our client is a reference organization in the optical retail market Descriçao da oferta Ensure the correct application of the Regulation for Spain, France & Portugal GV Subsidiary; Maintain and continuously improve the local Quality Management System (QMS); Support / Control...

  • Cs Project Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Flixbus Tempo inteiro

    Lisbon Customer Service Full time Kirill FeofilovWe're looking for a motivated and driven CS Processes & Systems Project Manager who will help us shape our team, drive the company to the next level, and have the most direct influence on our success.The CS Processes & Systems Project Manager is a critical role responsible for designing, implementing, and...