Sales Trainer

VDC Trainer-EMEA

What You Will Find
Interested in being challenged and appreciated while embarking in a dynamic career? In an environment where colleagues become friends, where managers actively mentor and where creativity and ambition are valued?

You will discover a creative, flexible and award-winning working environment using the latest Cisco technology to enable and empower our sellers to perform to the very best of their abilities.

You will provide best-in-class training to the VDC sellers on both technical concepts and sales processes, along with professional skills including communication, time management and building a professional brand.

Combined with regular coaching to continue to help you develop and build your professional network, you have an opportunity to learn from your peers, share your best practices, coach others and help them grow.

If you enjoy working in a team environment, with a culture that is founded on collaboration, innovation, celebration and giving back to local communities, the VDC Activation Team is the place for you.

The Opportunity

The Virtual Demand Center is one of Cisco's fastest growing sales teams and is the talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth.

We serve our customers through a series of selling motions to drive higher value and an optimal experience from Cisco solutions to drive relevant business outcomes.

We are a global, dynamic team that brings excitement to the sales environment every day. We connect Cisco customers with solutions that can transform their businesses and change the world for the better.

As a the VDC Trainer located in EMEA, you will help our sellers gain a deeper understanding of Cisco's solutions, customers and our partner eco-system.

You will help our sellers understand who we sell to, why they care and what makes Cisco relevant.

You will play a key and vital role in equipping our sellers with the knowledge they need to help customers achieve their business outcomes.

This training will span across Cisco's architectures and solutions, including soft skills and how to use the sales tools which will help the sellers be most productive day-to-day.

What You'll Do

Seller New Hire Training and Onboarding

Support the EMEA Cisco seller agent onboarding through collaborative approach with other theater trainers regarding architecture alignment, MindTickle (LMS) assignment, and providing both real-time and VoD training for Cisco solutions and role requirements.

Meet with sellers throughout the "ramp up" process to provide debriefs, coordinate additional support, and answer questions as needed in the following areas:

• Sales Training
• ANUM/IDDT
• Product Research
• Open Ended vs. Close Ended Questions
• Identifying Pre/Post or Purchase Cycle
• Understanding VDC motions and sales flows
• Coordinating additional expert resources for sales tools and motions
• Help seller understand and position Cisco's value proposition in our major campaigns of Hybrid Work, Reimagine Applications, Secure the Enterprise, and Transform Infrastructure
• Product Training
• Security, Enterprise Networks/Wireless, Collaboration, Data Center
• Providing coaching in customer engagement connecting customer business needs to Cisco solutions
• Understanding Cisco multiarchitectural value propositions and how to align business needs to Cisco's unique capabilities
• General Training
• Phone Etiquette
• Smartsheet
• VDC Processes and best practices

Ongoing and Existing Seller Training

Ensure completion of Cisco directed training, supports real-time implementation and execution of new processes or procedures and ensure ongoing knowledge share across architectures/channels.

• Advise sellers on appropriate products/solutions based on customer inquiries
• Provide call review to provide feedback to managers and evaluate additional training needs
• Refresher Training Sessions across technology, services, and new product introductions
• Work with marketing and other sources updates on Playbooks/General Procedures
• Coordinate, as required, for tools and process training from SME sources
• Meet routinely with vendor and Cisco Sellers to understand additional enablement needs
• Meet routinely with vendor and Cisco managers for feedback on team needs and upcoming enablement activities.
• Coordinate theater specific requirements to other theater training leaders and coordinates local resources as necessary

Who You Are

If you enjoy teaching, training and coaching in a dynamic, ever-changing environment, are energized with teaching new sales and technical skills and are not satisfied until you see what you taught in action and truly improving sales performance, we have the place for you.

• You have realworld sales experience (preferably at Cisco) are someone who is always looking for ways to improve your teaching skills.
• Ideally, you are located in or near Lisbon so that

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