Customer Service Specialist

1 semana atrás


Braga, Braga, Portugal Martiform Tempo inteiro
Estamos atualmente a recrutar para a área de Customer Service para integração imediata na equipa na zona de Braga

Perfil:
– Formação Superior; – Experiência profissional de 2 anos numa função semelhante; – Excelente capacidade de comunicação e relacionamento interpessoal; – Forte orientação comercial e motivação para atingir resultados; – Capacidade de gestão de prioridades; – Conhecimentos avançados de inglês e espanhol; – Conhecimentos básicos de francês; – Capacidade de gestão de tempo, organização e de coordenação de diferentes projetos em simultâneo; – Conhecimentos médios do Microsoft Office (Excel; Word; Power Point); – Carta de condução

Principais Responsabilidades:
– Atendimento telefônico e presencial; – Gestão do serviço de apoio ao cliente; – Gestão de reclamações e responsável pelo serviço pós-venda; – Gestão de encomendas de clientes; – Responsável pelo contacto entre as vendas e o armazém – Responsável pela faturação e orçamentação; – Gestão e tratamento da base de dados de clientes

Oferta:
– Possibilidade de Contrato de Trabalho sem termo numa empresa em expansão; – Remuneração de acordo com as competências e experiência demonstradas; – Remuneração extra para a contratação de seguro de saúde; – Bónus anual após contrato sem termo; – Dia de férias extra; – Integração numa empresa dinâmica e jovem. Em caso de interesse interesse na vaga candidate-se.
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