Customer Service

1 semana atrás

Braga, Braga, Portugal Spot On Sp. z o.o Tempo inteiro

Detailed Duties and Responsibilities:

  • Provide information and support with regard to products and services and other related inquiries.
  • Be the face of the company to our customers and partners alike.
  • Ensure customer satisfaction and provide professional customer support.
  • Helpful and effective member of the team.

Targeted Qualifications:

  • Excellent written and verbal communication skills in .
  • Good written and verbal communication skills in
  • B2 level or higher.
  • Good active listening skills.
  • Good disposition to work in a customer service environment.
  • Able to work independently, while being a team player at the same time.
- . of experience in customer service in a fashion environment.

  • Articulate with a passionate mindset.
  • Computer savvy and proficient in the use of IT systems (customer service specific and Windows packages)
  • Knowledgeable about fashion/fashion brands.

Interpersonal Skills:

  • Communicative, Speak and/or write well and get your ideas across to others easily.
  • Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
  • Confident, Pleasant, Energetic, Helpful, Trustworthy
  • Efficient, Perform tasks in the fastest and simplest ways that they can be done.
  • Organized & Punctual, put things in order so that they run smoothly and are always on time.
  • Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
  • Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
  • Precise, Make sure that things are done accurately, correctly and exactly.
  • Willingness to acquire new knowledge.
  • Service Customers, be friendly patient and polite with customers and try your best to service their needs/wants.

Offer & Benefits:

  • Package Offered
  • Basic salary Gross Monthly. "Annual Salary 14 months = Gross"
- + Monthly Bonus " % "
- + MyChoice vouchers.
- + Meal Allowance.

  • Employment contract.
  • Technical training and soft skills training.
  • Health Insurance.
  • An interesting and dynamic work environment in a multinational company.

How To Apply:

If you are interested in the job and you meet the above criteria you need to:
Please take into consideration that due to the large volume of applicants, we will only contact the shortlisted ones

**"I hereby consent to the processing of my personal data for the purpose of current and future recruitment processes through "Spot On Sp. z o.o." and its clients and partners, pursuant to the Act of 29 August 1997 on the protection of personal data (Journal of Laws of 2002, No. 101, item 926, as amended)."

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