Customer Service Representative

Há 1 mês

Braga, Braga, Portugal Concentrix+Webhelp Braga Tempo inteiro
Experience the power of a game-changing career


Are you looking for what's next? We're a global technology and services leader that powers the brands of the future.

We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

And we're proud to be recognized with awards such as 'World's Best Workplaces,' "Best Companies for Career Growth," and "Best Company Culture," year after year.


If you're looking to grow and be inspired, as a Customer Advisor in Portugal (remote) you will ensure that performance goals are met across all operations.

And that we fulfill client expectations related to operational excellence:
high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential.

About 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

What you will do in this role

As a Customer Advisor, you will:
Help customers with from simple tasks such as finding opening hours to handling complex complaints.
Focus on providing first-class customer service and assisting customers with a variety of questions and challenges
Work to achieve key goals such as customer satisfaction and quality
Provide accurate, valid, and complete information by using the right methods/tools.
Your qualifications

Concentrix is a great match if you:
Have a high level of German (written and oral) and fluent in English (B2)
Have excellent communication skills coupled with empathy and team spirit
Are available for rotating schedules
Have a positive attitude and a desire to provide good service
You're analytical by nature and able to anticipate problems and find solutions.
If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.

What's in it for you

In this role, we offer benefits that help you support your unique lifestyle:

Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
Competitive salary and performance bonus
Central location in Braga, Portugal
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses, and language classes
Experience the best version of you

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal-opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.

All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work


In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.


Apply through the link :
Or send us your CV by email : @

  • Customer Service Representative

    2 semanas atrás

    Braga, Braga, Portugal Concentrix+Webhelp Portugal Tempo inteiro

    Customer Service Representative (French-speaking) Global Retailer Customer Service Representative (French speaking)Global Retailer We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70...

  • Customer Representative

    1 semana atrás

    Braga, Braga, Portugal Webhelp France Tempo inteiro

    Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such...

  • Customer Representative

    2 semanas atrás

    Braga, Braga, Portugal Concentrix Portugal Tempo inteiro

    Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such...

  • Customer Representative

    1 semana atrás

    Braga, Braga, Portugal Concentrix Portugal Tempo inteiro

    Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such...

  • French-Speaking Customer Support Representative

    1 semana atrás

    Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Job Description: Are you fluent in French and passionate about providing outstanding customer support? Join our team as a French-Speaking Customer Support Representative in the vibrant city of Braga, Portugal. Responsibilities:Deliver exceptional customer service to French-speaking clients via phone, email, and chat.Handle customer inquiries, concerns, and...

  • Customer Service

    1 semana atrás

    Braga, Braga, Portugal Spot On Sp. z o.o Tempo inteiro

    Detailed Duties and Responsibilities: Provide information and support with regard to products and services and other related inquiries. Be the face of the company to our customers and partners alike. Ensure customer satisfaction and provide professional customer support. Helpful and effective member of the team.Targeted Qualifications: Excellent written and...

  • Customer Representative(German-Speaking)-

    2 semanas atrás

    Braga, Braga, Portugal Webhelp France Tempo inteiro

    Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such...

  • Customer Service

    2 meses atrás

    Braga, Braga, Portugal PROFARTIC, LDA Tempo inteiro

    Estamos atualmente a recrutar para a área de Customer Service para integração imediata na equipa na zona de Braga.Perfil: Experiência profissional de 2 anos numa função semelhante; Formação Superior; Excelente capacidade de comunicação e relacionamento interpessoal; Forte orientação comercial e motivação para atingir resultados; Capacidade de...

  • Customer Service

    1 semana atrás

    Braga, Braga, Portugal PROFARTIC, LDA Tempo inteiro

    Estamos atualmente a recrutar para a área de Customer Service para integração imediata na equipa na zona de Braga.Perfil: Experiência profissional de 2 anos numa função semelhante; Formação Superior; Excelente capacidade de comunicação e relacionamento interpessoal; Forte orientação comercial e motivação para atingir resultados; Capacidade de...

  • Customer Service

    4 semanas atrás

    Braga, Braga, Portugal PROFARTIC, LDA Tempo inteiro

    Estamos atualmente a recrutar para a área de Customer Service para integração imediata na equipa na zona de Braga.Perfil: Experiência profissional de 2 anos numa função semelhante; Formação Superior; Excelente capacidade de comunicação e relacionamento interpessoal; Forte orientação comercial e motivação para atingir resultados; Capacidade de...

  • Customer Service

    1 semana atrás

    Braga, Braga, Portugal Kelly Services-Portugal Tempo inteiro

    Publicado- 11-May-2023- Salário- Localização- Braga- Categoria- Temporário/Contrato- Sector- Vendas- Referência- BBBH607343Descrição:Estamos à procura de Customer Service (F/M) para se juntarem a uma empresa bem-sucedida sediada em Braga. Irá reforçar a equipa existente com o seu conhecimento de logística e, em paralelo, ganhar novas competências...

  • Customer Advisor For Financial Services

    1 semana atrás

    Braga, Braga, Portugal Eugenia Talent Tempo inteiro

    Type of position:Full-time positionKey languages:Native level of FrenchSector:Customer Service / SalesAbout our Client:Are you passionate about Customer Service and the banking environment? Would you like to work for a prominent company in its Industry? This is an innovative financial company that offers online credit services. If you are fluent in French...

  • Dutch Speaking Customer Service

    1 semana atrás

    Braga, Braga, Portugal Recruitment Direct Ltd Tempo inteiro

    Dutch Speaking Customer Service AdvisorsHome based in Braga, Portugal.€1247 per month + €2500 signing bonus.Our client based in Portugal is recruiting Dutch Speaking Customer Service Advisors Home based to work on behalf of medical device company.These roles are initially for a 12 month contract.Salary: 1,247.00€ per monthLanguage: Dutch (required)

  • Customer Service

    2 semanas atrás

    Braga, Braga, Portugal Kelly Services-Portugal Tempo inteiro

    Publicado 11Apr2024SalárioLocalização BragaCategoria Temporário/ContratoSector VendasReferência BBBH607343DescriçãoEstamos à procura de Customer Service (F/M/D) para se juntarem a uma empresa bem-sucedida sediada em Braga. Irá reforçar a equipa existente com o seu conhecimento de logística e, em paralelo, ganhar novas competências e...

  • Customer Service Specialist

    2 semanas atrás

    Braga, Braga, Portugal Martiform Tempo inteiro

    Estamos atualmente a recrutar para a área de Customer Service para integração imediata na equipa na zona de BragaPerfil:– Formação Superior; – Experiência profissional de 2 anos numa função semelhante; – Excelente capacidade de comunicação e relacionamento interpessoal; – Forte orientação comercial e motivação para atingir resultados;...

  • French Speaking Customer Service Advisors

    1 semana atrás

    Braga, Braga, Portugal Recruitment Direct Tempo inteiro

    :French Speaking Customer Service Advisors - Office based - 6 month contractBraga, Portugal€15,285 per year including allowancesOur client based in Braga is recruiting for French Speaking Customer Service Advisors.Provide support for customer questions related to the use of the application, mainly through inbound calls.The role involves answering questions...

  • Service Desk Agent

    2 semanas atrás

    Braga, Braga, Portugal JUJUR Tempo inteiro

    Position: French / Portuguese Service Desk AgentLocation: Braga, PortugalEmployment type: Full-timeRemuneration: Base salaryDUTIES AND RESPONSIBILITIES: Communicate with customers using various channels and respond to their queries in a timely and efficient manner Ensure customer satisfaction and provide professional customer support Support standard...

  • Customer Service Specialist

    2 semanas atrás

    Braga, Braga, Portugal Martiform Tempo inteiro

    Estamos atualmente a recrutar para a área de Customer Service para integração imediata na equipa na zona de Braga.Perfil: Formação Superior; Experiência profissional de 2 anos numa função semelhante; Excelente capacidade de comunicação e relacionamento interpessoal; Forte orientação comercial e motivação para atingir resultados; Capacidade de...

  • French Speaking Customer Service

    2 semanas atrás

    Braga, Braga, Portugal Recruitment Direct Ltd Tempo inteiro

    French Speaking Customer Support - HybridBraga, PortugalBase Salary €970 per month including shift and lunch allowance + life insuranceOur client based in Braga, Portugal is recruiting French Speaking Customer Service Advisors.This is a hybrid role working between the office and home.Salary: 970.00€ per monthApplication Question(s): This is a hybrid role...

  • Dutch Speaking Customer Service

    1 semana atrás

    Braga, Braga, Portugal Recruitment Direct Ltd Tempo inteiro

    Dutch Speaking Customer Support - HybridBraga, PortugalBase Salary €1080 per month including shift and lunch allowance + life insuranceOur client based in Braga, Portugal is recruiting Dutch Speaking Customer Service Advisors.This is a hybrid role working between the office and home.Salary: 1,080.00€ per monthApplication Question(s): This is a hybrid...