Guest Experience

2 semanas atrás


Lisboa, Lisboa, Portugal Sofitel Lisbon Liberdade Tempo inteiro

Sou uma empresa:
Sofitel Lisbon Liberdade

Como especialista em Guest Relations, será o ponto de contato principal para os hóspedes do nosso hotel.

O seu papel será assegurar que os hóspedes tenham uma estadia inesquecível, mostrando-se prestativo e atencioso em todos os momentos.

As suas responsabilidades incluem receber os hóspedes calorosamente, resolver quaisquer problemas ou pedidos que possam surgir, e garantir que todas as necessidades dos hóspedes sejam atendidas.

Além disso, deve manter um ambiente amigável e acolhedor para todos os visitantes.

Requisitos :

  • Sentido do acolhimento, do contacto.
  • Autodomínio em qualquer circunstância.
  • Capacidade para memorizar nomes, pessoas.
  • Sentido comercial apurado.
  • Reatividade na tomada de iniciativas.
  • Bom nível de cultura geral.
  • Excelente apresentação.
  • Domínio da língua do país e Inglês, sendo que uma terceira língua constitui uma vantagem. Disponibilidade de horários, para efetuar Duties

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