Associate HR Processes

1 semana atrás

Lisboa, Lisboa, Portugal Ampian HR Tempo inteiro
Associate HR Processes & Systems in Lisbon , Portugal

The Amgen Capability Center in Lisbon, Portugal (ACCP) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross functional capabilities, including Commercial, General and Administrative, Research and Development and more. The ACCP will offer rich career growth and development opportunities, regional and global exposure, and the opportunity to LIVE, WIN and THRIVE in one of Europe's most attractive cities.

If you feel like you're part of something bigger, it's because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that read over 10 million patients worldwide. It's time for a career you can be proud of. Join us.

Associate HR Processes & Systems

LIVE

What you will do

HR Connect is connecting staff, managers and local HR to Amgen's global HR processes, programs, and tools. For all global HR questions, we are the place to go to

You will be responsible to support and improve the HR service center with business subject matter expert support related to Workday, Service Now and HR processes.

Accountabilities:

Act as designated subject matter expert on different processes in Workday and be responsible for maintaining our internal/external HR Knowledge bases

Manage workforce administration Workday according to global processes

Ensure Workday data quality through audits

Participate in system and process improvement projects related to Workday,Service Now and HR processes

Act as a dedicated point of contact for staff, managers and local HR indesignated countries

Ensure that HR inquiries are managed according to service levelagreements and local/global policies and procedures

Responsibilities:

Subject Matter Expert

As 'escalation point, provide resolutions to escalated issues on Workday processes like Time & Absence, Reporting and Core HCM.

Advise and train HR Connect team members on HR processes, improvements, and best practices.

Participate in multiple subject matter expert groups

HR Systems, Implementations and Enhancements

Work closely with HR Connect country reps and subject matter experts to understand business needs and translate these into technical solutions

Cooperate closely with HR Tech experts in HR Staff Services to implementtechnical solutions

Execute workforce administration, transactions and mass-uploads in Workday

Data Quality

Perform a range of regular Workday audits

Support and train the team in performing Workday audits

Support and train the team in performing Workday mass-uploads

HR Connect Representative

  • Represent HR Connect in designated countries to all staff. Provide HRsupport, training and presentations to staff, managers and local HR

WIN

What we expect of you

Developed computer skills in the Microsoft Office 365 environment,specifically in Excel

Experience with standard operating processes and procedures

Overall minimum of 2 years professional work experience within acommercial service delivery/customer service environment

Experience in HCM functions in Workday system and processes

1-2 days per week present at the ACCP office (hybrid role)

Preferred Requirements:

Bachelor's or equivalent in HR, Business Administration, Economicsor equivalent

Multinational company experience in a service center environment

Experience in Workday configuration

Fluent in 2 or more language(s). One of them is English

THRIVE

What you can expect of us

Vast opportunities to learn, develop, and move up and across our global organization.

Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.

Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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