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Urgent Customer Support in German
1 semana atrás
PT:
URGENTE Suporte ao Cliente em Alemão: Gestão de Pedidos; Comece 1.05 (
Escritório em Lisboa)
Location:
Lisbon
-
Start date: st of May):
Work in our modern office in Lisbon (Parque das Nações
) in business hours: Monday-Friday 8:00-17:00 - 5 days/week, 40h/week, 8h/day (+1h lunch break)- full time)
HYBRID possibility after 3 months of work ( 3d office+2d home)- We expect experience in customer Support area
The company:
Our client is Enovis is a medical technology company that makes groundbreaking products, software, and solutions that enable healthcare providers to help their patients achieve extraordinary results.
As a Customer Support you will:
- Receive and distribute incoming customer orders
- Communicate order entry and fulfillment issues with Sales and Customer Experience members as required
- Handle order management from entry to delivery and resolves complex customer billing issues, ensuring effective resolution and an improved customer experience
- Collaborates and coordinates crossfunctionally with Customer Care, Pricing Team and Accounts Receivable to ensure correct information
- Follows up on internal holds pertaining to credits processed on behalf of customers
Competitive salary and compensation system from 1450€gross /month:
1624€ gross x 12 month - base salary
2 extra salaries per year:Christmas bonus + holiday bonus
- up to
150€ performance bonus
What else do we offer?
-
Start date: 27.05:
-
Work in our modern office in Lisbon (Parque das Nações
) in business hours: Monday-Friday 8:00-17:00 - 5 days/week, 40h/week, 8h/day (+1h lunch break)
full time):
HYBRID possibility after 3 months of work ( 3d office+2d home)- Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
Private health insurance (in addition to standard insurance)
- Provide
25 days of vacation and the state mandated 13 Public Holidays
Complete online hiring process regulated
What do we expect:
-
Communicative German level (min.
B2 level):
-
Communicative English level (min.
B2 level):
-
You live in Lisbon or you are ready to relocate there:
- Ability to communicate clearly and effectively
- You are looking for adventure in fast growing, international company
You have min. 2 years experience in Customer Support Area
EU citizenship or a residence permit in Portugal is mandatory
Interested in new adventure? - APPLY TODAY WITH YOUR CV to start your new job
- # _apoio ao cliente, vagas emprego, atendimento ao cliente, assistente apoio cliente, Kundendienst, Kundendienstmitarbeiter, Callcenter-Betreiber, German, ENOVIS, medical care, billing and order assistance
Tagged as:
Jobs in Portugal
Qualification
Entry level, German Speaker
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