Empregos actuais relacionados com Community Support Specialist For Eats - Lisboa, Lisboa - Uber


  • Lisboa, Portugal Uber Tempo inteiro

    About the RoleWe invest in it and believe in providing the highest quality service performed in the most compelling, most efficient way. Community Support Representatives are all about helping and educating customers and partners. We help people resolve their issues and turn unhappy users into our most loyal advocates. The right candidate is always looking...


  • Lisboa, Portugal Uber Tempo inteiro

    About The RoleWe invest in it and believe in providing the highest quality service performed in the most compelling, most efficient way. Community Support Representatives are all about helping and educating customers and partners. We help people resolve their issues and turn unhappy users into our most loyal advocates. The right candidate is always looking...


  • Lisboa, Portugal Uber Tempo inteiro

    About The RoleWe invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way. Community Support Representatives are all about helping and educating customers and Partners. We help people resolve their issues and turn unhappy users into our most dedicated advocates. The right candidate is always...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role**: At Uber, we believe that providing the highest quality support is a core feature of our product experience. Customer Support Specialists are empathetic and skilful communicators who resolve issues and answer questions for our valued customers. They are always looking for unique and exciting ways to help others, solve problems, and improve...


  • Lisboa, Portugal Uber Tempo inteiro

    About the RoleWe invest in it and believe in providing the highest quality service performed in the most compelling, most efficient way. Community Support Representatives are all about helping and educating customers and partners. We help people resolve their issues and turn unhappy users into our most loyal advocates. The right candidate is always looking...


  • Lisboa, Portugal Uber Tempo inteiro

    About the Role We invest in it and believe in providing the highest quality service performed in the most compelling, most efficient way. Community Support Representatives are all about helping and educating customers and partners. We help people resolve their issues and turn unhappy users into our most loyal advocates. The right candidate is always looking...


  • Lisboa, Portugal Uber Tempo inteiro

    .About Uber At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have...


  • Lisboa, Portugal Uber Tempo inteiro

    About UberAt Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have...


  • Lisboa, Portugal Uber Tempo inteiro

    About the Role We invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way. Community Support Representatives are all about helping and educating customers, and Partners. We help people resolve their issues and turn unhappy users into our most loyal advocates. The right candidate is always...


  • Lisboa, Portugal Uber Tempo inteiro

    .About UberAt Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** **What You Will Do** - Be a hard-working advocate for users while answering any questions that come your way. - Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences. - Build loyalty among new users and get our early adopters to fall in love with Uber all over again. - Triage issues and call...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** **What You'll Do** - Be a passionate advocate for users while answering any questions that come your way. - Show compassion to frustrated users while solving problems and addressing unsatisfactory experiences. - Build loyalty among new users and get our early adopters to fall in love with Uber all over again. - Triage issues and escalate...


  • Lisboa, Portugal Uber Tempo inteiro

    **About The Role** **What You Will Do** - Be a hard-working advocate for users while answering any questions that come your way. - Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences. - Build loyalty among new users and get our early adopters to fall in love with Uber all over again. - Triage issues and call...


  • Lisboa, Portugal Uber Tempo inteiro

    About Uber At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** Uber Eats was launched in Portugal in November 2017 and is now the most downloaded Food Delivery App. We are available in 100+ cities, delivering from over 8000+ restaurants and growing quickly! Despite being a worldwide company, we recognize that Uber Eats' path to success originates from a strong local presence, delivering to our users...


  • Lisboa, Portugal Uber Tempo inteiro

    About the Role Uber Eats was launched in Portugal in November 2017 and is now the most downloaded Food Delivery App. We are available in 100+ cities, delivering from over 8000+ restaurants and growing quickly! Despite being a worldwide company, we recognize that Uber Eats' path to success originates from a strong local presence, delivering to our users the...


  • Lisboa, Portugal Uber Tempo inteiro

    About UberAt Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have...


  • Lisboa, Portugal Uber Tempo inteiro

    About the RoleUber Eats was launched in Portugal in November 2017 and is now the most downloaded Food Delivery App. We are available in 100+ cities, delivering from over 8000+ restaurants and growing quickly! Despite being a worldwide company, we recognize that Uber Eats' path to success originates from a strong local presence, delivering to our users the...


  • Lisboa, Portugal Uber Tempo inteiro

    About the RoleUber Eats was launched in Portugal in November 2017 and is now the most downloaded Food Delivery App. We are available in 100+ cities, delivering from over 8000+ restaurants and growing quickly! Despite being a worldwide company, we recognize that Uber Eats' path to success originates from a strong local presence, delivering to our users the...

  • Community Manager

    2 meses atrás


    Lisboa, Portugal Wire It Tempo inteiro

    About the job Community Manager (Content Specialist) WIRE IT is a global company specialized in IT services. We are supported by an experienced team that knows the IT market, allowing our customers to make the best decisions and accomplish their business goals. We are currently looking for a Community Manager (Content Specialist) to join our team. Location:...

Community Support Specialist For Eats

3 meses atrás


Lisboa, Lisboa, Portugal Uber Tempo inteiro

About The RoleWe invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way.

Community Support Representatives are all about helping and educating customers, and Partners. We help people resolve their issues and turn unhappy users into our most dedicated advocates. The right candidate is always looking for outstanding and exciting ways to resolve problems with outstanding support and outstanding communication, ensuring that problems are resolved promptly while developing credible relationships with our community

What You Will DoResolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and ticketsInvestigate case details to resolve root cause of issuesLearn and master multiple applications and resources including contact management systems and knowledge basesCommunicate quickly and effectively to internal and external stakeholdersTriage and escalate urgent issues in order to drive them to resolutionComplete thorough documentation and notation on customer contacts and trendsProvide feedback to leadership and program teams regarding processes and trendsWhat You Will NeedProficiency in French and English is requiredGood knowledge of English (written and spoken)Currently living in Lisbon or willing to moveAvailability to work in rotating shifts from Monday to SundayHigh proficiency using computers (typing, quickly navigating between various tools)Outstanding reading comprehension and writing skills.

Must be able to connect what users are asking for with answers to their true issuesPassion for helping others and creating support experiences that exceed users' expectationsAbility to troubleshoot problems and find speedy resolutions.

Skilled at handling multiple issues at once to efficiently tackle a large number of inquiries.

Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of usersYou're an Uber Advocate — you care deeply about the product and getting others excited to use UberWe welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity.

Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office.

For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.

Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to
.

#J-18808-Ljbffr