Empregos actuais relacionados com Community Support Specialist For Uber Eats - Lisboa - Uber


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** Uber Eats was launched in Portugal in November 2017 and is now the most downloaded Food Delivery App. We are available in 100+ cities, delivering from over 8000+ restaurants and growing quickly! Despite being a worldwide company, we recognize that Uber Eats' path to success originates from a strong local presence, delivering to our users...


  • Lisboa, Portugal Uber Tempo inteiro

    About the Role Uber Eats was launched in Portugal in November 2017 and is now the most downloaded Food Delivery App. We are available in 100+ cities, delivering from over 8000+ restaurants and growing quickly! Despite being a worldwide company, we recognize that Uber Eats' path to success originates from a strong local presence, delivering to our users the...


  • Lisboa, Portugal Uber Tempo inteiro

    About the RoleUber Eats was launched in Portugal in November 2017 and is now the most downloaded Food Delivery App. We are available in 100+ cities, delivering from over 8000+ restaurants and growing quickly! Despite being a worldwide company, we recognize that Uber Eats' path to success originates from a strong local presence, delivering to our users the...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** **What You'll Do** - Be a passionate advocate for users while answering any questions that come your way. - Show compassion to frustrated users while solving problems and addressing unsatisfactory experiences. - Build loyalty among new users and get our early adopters to fall in love with Uber all over again. - Triage issues and escalate...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** **What You Will Do** - Be a hard-working advocate for users while answering any questions that come your way. - Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences. - Build loyalty among new users and get our early adopters to fall in love with Uber all over again. - Triage issues and call...


  • Lisboa, Portugal Uber Tempo inteiro

    **About The Role** **What You Will Do** - Be a hard-working advocate for users while answering any questions that come your way. - Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences. - Build loyalty among new users and get our early adopters to fall in love with Uber all over again. - Triage issues and call...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently....

  • Territory Account Manager

    3 meses atrás


    Lisboa, Portugal Uber Tempo inteiro

    **About the Role** At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently....


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently....


  • Lisboa, Portugal Uber Tempo inteiro

    About the RoleAt Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you...


  • Lisboa, Portugal Uber Tempo inteiro

    About the Role At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If...


  • Lisboa, Portugal Uber Tempo inteiro

    **About Us** At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. Our mission is to make transportation as reliable as running water, everywhere, for everyone. We are relentless in our pursuit of a safer, more...

  • Territory Account Manager

    5 meses atrás


    Lisboa, Portugal Uber Tempo inteiro

    **About Uber** At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If...


  • Lisboa, Portugal Uber Tempo inteiro

    **About The Role** **What You Will Do*** - Investigate case details to resolve root cause of issues - Communicate quickly and effectively to internal and external stakeholders - Triage and escalate urgent issues in order to drive them to resolution - Complete thorough documentation and notation on customer contacts and trends - Provide feedback to...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently....


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** *** As a Field Sales Representative at Uber Eats in Portugal, your main goal would be to sign up new restaurants to the Uber Eats platform in various geographic locations across the country. This would involve building and managing relationships with restaurant owners and managers, and pitching the benefits of partnering with Uber...


  • Lisboa, Portugal Uber Tempo inteiro

    About the RoleAt Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you...


  • Lisboa, Portugal Uber Tempo inteiro

    At Uber Eats, City teams are the heart and soul of the company. These are the teams that take our global product and localize it to their market to make it successful. In this context, the Uber Eats City Manager role is a rare opportunity to build and shape the future of Uber Eats in Portugal. As a City Manager, you will be in charge of shaping and leading...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other...


  • Lisboa, Lisboa, Portugal Uber Tempo inteiro

    About the RoleUber Eats was launched in Portugal in 2017 and has since become the most downloaded Food Delivery App. With a presence in 100+ cities and over 8000+ restaurants, we're growing quickly. Our Field Sales team drives the development of specific cities/areas with a focus on restaurants. This role offers a unique opportunity to grow Uber Eats in...

Community Support Specialist For Uber Eats

3 meses atrás


Lisboa, Portugal Uber Tempo inteiro

About the Role We invest in it and believe in providing the highest quality service performed in the most compelling, most efficient way. Community Support Representatives are all about helping and educating customers and partners. We help people resolve their issues and turn unhappy users into our most loyal advocates. The right candidate is always looking for unique and exciting ways to resolve problems with exceptional support and communication, ensuring that issues are resolved promptly while developing honest relationships with our community.What You Will Do Deliver high-quality service across multiple support platforms (email, chat, phone). Be a hard-working advocate for users while answering any questions that come your way. Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences. Build loyalty among new users and get our early adopters to fall in love with Uber all over again. Triage issues and call them out when necessary. What You Will Need Proficiency in Dutch and English is required Currently living in Lisbon or willing to move. Availability to work in rotating shifts from Monday to Sunday (crucial). High proficiency using computers (typing, quickly navigating between various tools). Outstanding reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues. Passion for helping others and crafting support experiences that exceed users' expectations. Ability to troubleshoot problems and find speedy resolutions. Skilled at balancing multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a harmonious work environment where people learn from one another and continuously improve processes on behalf of users. You're an Uber Advocate - you care deeply about the product and getting others excited to use Uber. Support experience in a high-volume environment, including service industries, retail, hospitality or other support environments - preferred but not mandatory. Bachelor's degree or college experience (preferred). #J-18808-Ljbffr