Customer Excellence Agent
1 semana atrás
As nossas marcas e tecnologias líderes, juntamente com o nosso alto desempenho, proporcionarão inúmeras oportunidades para desenvolver as suas habilidades e explorar novos caminhos.
A sua carreira na Henkel irá contribuir para um futuro mais sustentável e, em simultâneo, terá a oportunidade de crescer numa empresa com uma cultura diversificada e de confiança com o sentimento de pertença.
Se procura um desfio, junte-se à nossa equipa de pioneiros e deixe a sua marca no futuro connosco.Do you dare to make an impact?
SUA FUNÇÃO:
- Responsabilidades da função: Interação e coordenação com o cliente (pedidos, reclamações, ).
- Influenciar clientes para encomendas
- Processamento e verificação de pedidos EDI
- Processamento de pedidos, validação e acompanhamento da entrega
- Ajudar o departamento financeiro na cobrança e na busca / disputa de faturas vencidas, se necessário
- Participação em reuniões regulares com clientes (por exemplo, reuniões trimestrais sobre níveis de serviço)
SUAS HABILIDADES:
- Experiência de 3 a 5 anos em Customer Services
- Orientação para o cliente e com excelência operacional
- Comunicação, influência e cooperação
- Responsabilidade, Proatividade e Flexibilidade
- Conhecimento em SAP (Encomendas), Excel intermediário e conhecimentos em inglês
- Ensino Secundário
JOB ID:
Contract & Job type:
Full Time, Regular
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