Customer Excellence Agent

1 semana atrás


Lisboa, Lisboa, Portugal Henkel Tempo inteiro
Na Henkel, pode mudar o jogo e criar a sua carreira. Liberte o seu espírito empreendedor, dando vida às suas ideias numa equipa global.

As nossas marcas e tecnologias líderes, juntamente com o nosso alto desempenho, proporcionarão inúmeras oportunidades para desenvolver as suas habilidades e explorar novos caminhos.

A sua carreira na Henkel irá contribuir para um futuro mais sustentável e, em simultâneo, terá a oportunidade de crescer numa empresa com uma cultura diversificada e de confiança com o sentimento de pertença.

Se procura um desfio, junte-se à nossa equipa de pioneiros e deixe a sua marca no futuro connosco.

Do you dare to make an impact?

SUA FUNÇÃO:

  • Responsabilidades da função: Interação e coordenação com o cliente (pedidos, reclamações, ).
  • Influenciar clientes para encomendas
  • Processamento e verificação de pedidos EDI
  • Processamento de pedidos, validação e acompanhamento da entrega
  • Ajudar o departamento financeiro na cobrança e na busca / disputa de faturas vencidas, se necessário
  • Participação em reuniões regulares com clientes (por exemplo, reuniões trimestrais sobre níveis de serviço)

SUAS HABILIDADES:

  • Experiência de 3 a 5 anos em Customer Services
  • Orientação para o cliente e com excelência operacional
  • Comunicação, influência e cooperação
  • Responsabilidade, Proatividade e Flexibilidade
  • Conhecimento em SAP (Encomendas), Excel intermediário e conhecimentos em inglês
  • Ensino Secundário ou especialização em cursos técnico administrativos, secretariado ou contabilidade.

JOB ID:

Contract & Job type:
Full Time, Regular
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