Business Process Lead M/F

2 semanas atrás


Porto, Porto, Portugal Voltalia Tempo inteiro

Business Process Lead M/F

At Voltalia we are passionate about renewable energies We are an electricity producer from wind, solar, hydro, biomass and storage and also a service provider to 3rd party clients such as Development, EPC, O&M and Distribution.Today we are in 20 countries, split among 4 continents, and offering a global operating capacity to our clients. We are listed on the regulated Euronext market in Paris since July 2014.

Our Operations & Services Line is looking for an Business Process Lead. Belonging to Quality Department plays a crucial role in ensuring that processes within the organization are well-documented, streamlined, and optimized to meet quality standards and customer requirements increasing clarity and effectiveness in the business lines connected with Operations and Services.

She/He will have the following responsibilities:

Work on process identification, first identifying all relevant processes within the Business lines concerned and related support areas. Those processes may evolve within PDCA cycle. Mapping Current Processes and working closely with team members to map out existing processes using various techniques. Ensure Gathering Stakeholder input to maintain processes up to date: Collaborates with stakeholders across different departments to gather input on current processes. Perform process analysis in the current mapped processes to identify bottlenecks, redundancies, and opportunities for streamlining. Analyzing the processes to work on standardizing procedures and documenting best practices. Process Improvement Initiatives, based on the analysis, lead initiatives to improve existing processes. Training and Communication to ensure that team members are trained on new processes and procedures. Monitoring and Measurement to establish metrics and key performance indicators (KPI's) to monitor the effectiveness of the revised processes.

REQUIREMENTS

The ideal candidate will have/ be:

Master's in engineering. +2 years of experience in quality systems roles linked with process mapping (in renewables energy sector is plus). Proficient in MS Office, MS Sharepoint environment, and generic Quality tools. Experience in Process management mapping frameworks and design tools is highly valuable. English proficiency (mandatory). Training in Quality ISO Management Systems such as ISO 9001: 2015. Training and experience as an internal auditor. Availability to travel abroad for limited periods and on short notice.

KEY SKILLS

Excellent communication (oral and written). Well-organized and reliable. An analytical mind with strong business acumen. Customer-oriented approach. Good time-management skills. Good Team player skills. Critical-thinker and problem-solver. Responsibility.
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