Business Process Lead
1 semana atrás
Belonging to Quality Department plays a crucial role in ensuring that processes within the organization are well-documented, streamlined, and optimized to meet quality standards and customer requirements increasing clarity and effectiveness in the business lines connected with Operations and Services.
She/He will have the following responsibilities:
- Work on process identification, first identifying all relevant processes within the Business lines concerned and related support areas. Those process may evolve within PDCA cycle.
- Mapping Current Processes and work closely with team members to map out existing processes using various techniques.
- Ensure Gathering Stakeholder input to maintain processes up to date: Collaborates with stakeholders across different departments to gather input on current processes.
- Perform process analysis in the current mapped processes to identify bottlenecks, redundancies, and opportunities for streamlining.
- Analyzing the processes to work on standardizing procedures and documenting best practices.
- Process Improvement Initiatives, based on the analysis, leads initiatives to improve existing processes.
- Training and Communication to ensure that team members are trained on new processes and procedures.
- Monitoring and Measurement to establishes metrics and key performance indicators (KPIs) to monitor the effectiveness of the revised processes
QUALIFICATIONS:
The ideal candidate will have/ be:
- Master's in engineering.
- +2 years of experience in quality systems roles linked with process mapping (in renewables energy sector is plus).
- Proficient in MS Office, MS Sharepoint environment and generic Quality tools.
- Experience in Process management mapping framework and design tools is highly valuable.
- English proficiency (mandatory)
- Training in in Quality Iso Management Systems such as ISO 9001: 2015.
- Training and experience as internal auditor.
- Availability to travel abroad for limited periods and on short notice
KEY SKILLS:
- Excellent communication (oral and written).
- Well-organized and reliable.
- An analytical mind with strong business acumen.
- Customer-oriented approach.
- Good time-management skills.
- Good Team player skills.
- Critical-thinker and problem-solver.
- Responsibility.
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