Management Assistant

2 semanas atrás


Lisboa, Lisboa, Portugal SGF Global Tempo inteiro

Portugal
A SGF Global está à procura de assistentes de glamping em diferentes partes de Portugal.
-
Management assistant (glamping)_

Local de emprego:
Caminha, Lisboa, Lagos, Figueira da Foz, Parque Vagueira, Videira, Cacais, Lavra

Funções

  • Recepção / Atendimento ao Cliente (50%)
  • Realizar o checkin e o checkout dos clientes
  • Dar suporte em incidentes relacionados aos clientes hospedados e, se necessário, informar o gerente do camping.
  • Supervisionar a satisfação da estadia dos clientes (limpeza das áreas comuns,
mobiliário, lavanderia, etc.)

  • Atender qualquer solicitação dos clientes relacionada à sua estadia.
  • Realizar funções de

Guest Experience:
detalhes de boas-vindas / coordenação com as redes sociais para preparar tendas de colaborações, etc.

Reservas (25%)

  • Controlar o calendário de reservas, modificações, cancelamentos e walkin no
Cloudbeds.

  • Dar suporte na gestão de fianças não autorizadas.

Outras funções (25%)

  • Apoiar na recepção de fornecedores e recepção de mercadorias.
  • Apoio em tarefas operacionais quando necessário (montagem, manutenção, apoio à limpeza, etc.).
  • Apoiar na revisão da Housekeeping junto com o Gerente do Camping.
  • Dar suporte na gestão da lavanderia, bem como garantir o fornecimento eficiente de produtos à equipe de limpeza.

Requisitos

  • Formaçao em Hotelaria e Turismo, atendimento ao cliente ou similar
  • Habilidades comunicativas
  • Orientaçao para a qualidade e experiência do cliente
  • Nível médio de inglés (conhecimento de otros idiomas)

Ofrecemos

  • Contrato em tempo integral de março a outubro
  • Fazer parte de uma equipe joven e dinámica com posibilidades de desenvolvimento.

Salário:
€ brutos anuais

Local de emprego:
Caminha, Lisboa, Lagos, Figueira da Foz, Parque Vagueira, Videira, Cacais, Lavra

Tipo de oferta:
Full-time, Temporário

Duração do contrato: 6 meses

Pagamento:
Até 19.500,00€ por ano

Experiência:

  • Orientação para a ordem e a experiência do cliente: 1 ano (preferencial)
  • Formaçao em Hotelaria e Turismo, atendimento ao cliente: 1 ano (preferencial)

Idioma:

  • Português (preferencial)
  • Inglês intermediário (preferencial)

Disponibilidade para turnos:

  • Turno diurno (preferencial)
  • Turno noturno (preferencial)

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