Partner Technical Consulting Information Technology Lisboa, Lisbon

2 semanas atrás

Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro
At AXIANS we are looking for the right talent, for the right place. We work daily to engage our people in a collaborative and inclusive environment, with a culture of proximity.

Also, part of our culture is our concern for the environment and the implementation of social and environmental corporate responsibility actions.

This is your opportunity to join an international project, with a client that needs you to meet the challenges of digital transformation.


THE ROLE
We are looking for a#TechTalentto perform duties as a Partner Technical Consultant, for a project in the technology sector.

Location:
Lisbon, hybrid(2 times/week ideally)


WHAT YOU'LL DOCustomer experienceProactively reviews partner feedback (e.g., surveys) to identify and understand the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve experience.

ConsultationUses business, technology, and industry strategies to define customer/partner requirements and constraints.

Leads conversation with partner to identify the requirements of the business and/or scenario they are trying to solveGuides partners in one-to-one consultation to provide solutions to the customer environment within primary or minor solution areas (e.g., architectural guidance, request for proposalassistance, deployment guidance).

Identifies and recommends complimentary solution areasGathers partner feedback in real time to deliver to respective planning team based on the support the market needsIdentifies partner needs and recommends more complex or broader range of technical solutions (e.g., security assessments, privacy, data retention) or technical best practices through feature comparison, architecture design, proofs of concept, etc., and shares materials to help partners meet their business goals at a support-market levelOperation ExcellenceRecords and updates labor in incident-management toolDocuments case status, logs a record of their labor and activities on valid solutions, and has timely engagement and follow up with partnersRecords and updates technical and professional skills in a tracking toolTechnical expertiseProactively and continuously learns new technology in their respective solution area and builds knowledge in additional solution areas.

Collaborates with other Partner Technical Consultants by sharing experiences, best practices, and product news. Attains proper accreditation needed to deliver different intellectual property. Participates in relevant technical communitiesDevelops and maintains knowledge in intellectual property (IP). Assists in the creation of IP content. Communicates areas that need refreshing or gaps in intellectual property. Leads the creation of IP so they can deliver in a similar manner and use the same resources.
Internal CollaborationIdentifies collaboration opportunities and/or requirements of regional subsidiaries across solution areas. Collaborates with Service Account Managersto identify appropriate solutions for partners. WHAT WE'RE LOOKING FORFluent in English language. Portuguese, Italian or Spanish are a plusTechnical knowledge of product solutions related to Security, Cloudand Modern WorkExperience collaborating with customers/partners andunderstanding business requirements WHAT WE CAN OFFER YOU Opportunities for career advancement

By integrating large Axians projects, you can undertake training and certifications in various technology areas that will help you increase your expertise.

Professional development in international markets

With the international projects we have for you, you will be put to the test, gaining experience, proving your worth and becoming good at what you do.

Challenging challenges of great dimension

We offer you tailor-made challenges that will allow you to develop skills in the area you want the most and, who knows, become an expert.

Support in professional and personal development

Benefit from Axians' offer that includes a Friend Get a Friend plan, as well as progression in the company through a career plan.

Do you think this position is right for you?

If you think you have the #TechTalent required for this position, send us your resume, preferably in English and in Europass format, to
with the subject "PTC_JS_PL.".

Learn more about Axians
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