Automobile Customer Assistant

1 semana atrás

Lisboa, Lisboa, Portugal Kelly Services-Portugal Tempo inteiro
Publicado- 16-Mar-2023- Salário- Localização- Lisboa- Categoria- Temporário/Contrato- Sector- Línguas- Referência- BBBH595779
Descrição:

  • Our client is a well-known leading global engineering and electronic company working to build solutions for a better life. Its division of Service Solutions develops and delivers Customer Experience, Mobility, and Monitoring solutions for companies and their customers.
  • For their operation in Lisbon and to help them grow this division, we are looking for
-
Auto Repair Helpdesk Experts(M/F) who can speak fluently
-
Czech & English for a full-time position.
How can you help?

  • Analyse technical problems with cars and/or light goods vehicles (LGV) and/or heavy goods vehicles (HGV) of all brands and provide technical assistance to customers;
  • Follow defined work instructions and escalation processes for all possible types of incidents;
  • Track all incidents in our internal incident management system.
  • Establish good relationships with colleagues and customers to achieve a correct flow of information.

What do you need to have?

  • Education: Completed vocational education as a master mechanic, automotive mechatronics technician (mechanics and/or electronics), or auto service technician;
  • Experience and knowhow: Minimum 1 to 3 years;
  • Czech oral and written communication skills level C1 (minimum) and English oral and written communication skills level B2 (minimum) are required.
  • Focus on service and solutions

What does our client offer?

  • Work Contract directly with the company;
  • Integration in a company with the stability and the possibility to develop your career;
  • The salary package is above the average for similar positions;
  • Flexible hours;
  • Medical services;
  • Discounts for employees.
Do you find this opportunity suitable for you? If so, send us your CV.

  • Build your career with us ___
Kelly Services acts as an Employment Agency in relation to this offer.

Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.

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