Customer Support Representative
1 semana atrás
Novo
Customer Support Representative (M/F) - Lisbon (Oriente):
Lisboa, Lisboa
Data da publicação:
03/02/2023
População:
Lisboa
Salários:
Pendente de concretar
Vagas:
3
Cronograma:
Manhã/Tarde.
Full-time schedule, from Monday to Friday, of 7h30am to 5h30pm, with the appropriate breaks provided by law.
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Descrição:
We are recruiting a Customer Support Representative (M/F), for a prestigious company in the Customer Care Sector, in the area of Lisbon (Oriente).
The selected person will achieve the following roles:
- Verify if transport operators are treating all passengers by their rights;
- Understand the customer's unique situations and proceed with treatment and followup of their legal claims;
- Manage legal claims with different actors with lawyers, legal officers, and national enforcement bodies to properly assess the customer's claiming foundations.
Requisitos:
- Previous experience in a Back Office position;
- Good communication skills;
- Good writing skills in both languages.
- High commitment.
Formação:
- Secondary Education completed
Função:
Customer ServiceLínguas:
- French fluent;
- English level B2.
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