IT Demand Analyst
1 semana atrás
Adecco Recruitment is looking for an IT Demand Analyst:
Mission:
- Contributes to a successful reception, collection, and organization of the business requirements, according to the superior guidelines and the area plan, playing an intermediary role between IT and Business areas at the initial phase of the requests;
- Ensure the relationship between business and IT areas, providing and enabling up to date status of the demands;
- Collect business needs, customer and user experience supporting elaboration of documentation and conception with business requestors.
Role:
- Collect, organize and structure Technological Demands, IT Requirements, Business Needs and Non-Functional Requirements from internal Business Areas when a request is received in IT;
- Understand with Business Areas the purposes, ideas and objectives behind technological business needs and convert them to a technical vision that can be worked / understood by Architects and IT Teams;
- Collect Solutions, estimations and plans from IT teams providing them to Business (Converting technical solutions to a business understanding perspective with the help of the IT teams);
- Support the Company's Demand Management process and IT Portfolio, supporting the elaboration of Forecasts and Reports related with demand Status;
- Support internal Business Partners and IT in Critical Incident management status;
- Support IT teams on Impact analysis identification for unplanned requests;
- Be a preferable contact in the communication between IT and Business Areas in all type of requests.
Hard Skills:
- Functional and Business Analysis Knowledge (Requirement analysis);
- Ability to document and design flows / diagrams all collected information related with one demand;
- Ability to convert technical documentation to a Business understanding approach;
- Experience in IT Project Management and Agile Methodologies;
Academic Background:
- Degree in IT (Computer Science, IT engineering).
Soft Skills:
- Good communication skills with business areas and with technical areas;
- Fluent in English (written and oral);
- Availability and ability to work in an international environment;
- High motivation, proactivity and autonomy.
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