International Debt Collector

1 semana atrás

Oeiras, Lisboa, Portugal Generix Group Tempo inteiro

COMPANY OVERVIEW


Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows.

Its platform of innovative digital services optimizes the management of physical flows, by coordinating the entire supply process, from production to delivery, thanks to its WMS, TMS, RMS and VMI solutions; as well as logical and financial flows, by integrating the systems of all players in the chain, from order to payment, with its e-invoicing, e-reporting, EDI, P2P and O2C solutions.

Generix Group creates a distinctive ecosystem designed to cater to its customers, ensuring top-notch performance and sustainability, connecting all global players in retail, industry and services, and fostering the transition toward greater digitalization and energy efficiency.

With nearly 850 dedicated employees, Generix Group provides day-to-day support to over 4,500 companies across more than 60 countries, processes over 500 million invoices, handle more than 40 million order lines each month, and manage 8 million EDI messages daily.

Our clientele includes Danone, FM Logistic, Fnac-Darty, Essilor, and Ferrero.

JOB DESCRIPTION
As Billing Technician will be part of the Financial Department of Generix Group Portugal.

In this project, you will have, among others, the mission of monitoring payment defaults and being involved in their negotiation, as well as analyzing the financial situation of each client.


RESPONSIBILITIES

  • Negotiate and establish payment agreements with customers where necessary;
  • Collaborate with other internal teams, such as Sales and Client Support, to resolve issues related to billing;
  • Identify and resolve discrepancies in current accounts, investigate and resolve possible problems related to invoices or payments;
  • Keep uptodate records of all interactions and communications with customers and keep the database updated on customer contacts;
  • Draw up recovery maps, monitor the status of payments and provide regular updates to superiors;
  • Execution of other administrative matters.

EXPERIENCE REQUIREMENTS

  • 12o ano;
  • Previous experience in credit control and recovery (plus);
  • Know how in Microsoft Excel, Microsoft Word;
  • Know how in Sales Force (plus);
  • Dynamism and autonomy;
  • Good argumentation, persuasion, negotiation and organization skills;
  • Good analytical skills and customer orientation;
  • Fluency in Portuguese and one of this three languages: French, English or Italian.

OFFER

  • Excellent work conditions and environment;
  • Initial and continuous training and possibility to evolve.

WORKPLACE

  • Generix Portugal: Avenida Dr. Francisco Sá Carneiro, no5, 5oA, Oeiras.

Tipo de oferta:
Full-time

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