Head of Operations

2 semanas atrás

Lisboa, Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

Ready to lead, disrupt and reinvent the sleep industry?
We are

Emma - The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.

We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals.

Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.


What you'll do:

  • You take on the professional and disciplinary management of one of our Global Operation Teams
  • Together with your Team you are responsible for the strategical, tactical and operational management of our more than 20 partners (warehouse, dropshipment locations and carriers)
  • You steer our partners based on data
  • You implement a KPI driven culture of Continuous Improvement
  • You make sure that best practices and strategic projects within Operations are implemented
  • You monitor their performance and improve it according to the quality, cost and servicerelated targets
  • You will constantly evaluate the overarching effectiveness and efficiency of the partners and execute tenders in case we need to adapt our network

Who we are looking for:

  • You are customeroriented, have strong communication skills and a good Stakeholder Management
  • You have a proven track record of developing and managing team members
  • You are a selfstarter, have a quick grasp and an analytical approach to tasks and problems
  • You are conceptually strong and have a can domentality
  • You have an independent and structured way of working and think processoriented
  • You are a communicative team player and have very good English skills

What we offer:

  • Emma is transforming the world of sleepand we want the highest performing people to help us pull it off. We want you. But only if you're willing to question things, disrupt things, innovate and create things from the ground up.
  • We're honest and direct. We prefer no ego and no politics. We want to excel as a team.
  • We know that Emma isn't for everyone.
But if, like us, you love the thrill of a challenge, chase accelerated growth and thrive in driving change:
stop looking further. We're the team that will make you discover the top of your game.

  • You will become part of a group of ambitious and inspiring leaders and will be supported in your personal development. Just as we want you to make Emma grow and succeed, we will make you grow and succeed.

Become an Emmie
Emma is transforming the world of sleep
-
and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace.

We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

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