Post Sales Analyst

2 semanas atrás


Lisboa, Lisboa, Portugal Whitestar | Norfin | Restart Tempo inteiro

Norfin is a leading Real Estate Investment Manager founded in 1999 and with over €1.5bn of assets under management in funds, SICAFIs or SPVs, with a high diversity of profiles and strategies across all real estate and real estate connected sectors for a wide range of institutional investors.

In 2018, Norfin was acquired by Arrow Global, a pan-European alternative asset manager focusing on credit and real estate, with over €5.3bn of funds under management.

Arrow Global was incorporated in 2005 and has recently been acquired by TDR Capital, a European private equity firm.


Our success is built by the junction of our high-performance, talented, innovative team with our corporate culture of excellence, meritocracy, and cooperation to fulfil our mission: "Create Better Financial Futures".

We recognize the importance of having both the best individuals and providing them with the means and the motivation to excel and to jointly build a team stronger than the sum of its parts.

Due to the company's continual growth and forthcoming capital deployment stream, Norfin intends to select: Post Sales Analyst

Main tasks and responsibilities

  • Receiving and monitoring complaints identified by Customers.
  • Reporting complaints to third parties (contractor, supervision, condominium, legal,
etc.)

  • Monitoring the complaint resolution phase with the various external entities and the
Customer.

  • Critical and objective analysis of complaints received.
  • Analysis of all necessary documentation for the project, namely construction
contracts, inspection report, technical documents, projects, condominium

regulations, etc.

Role Requirements

  • Degree in Architecture, Engineering, Management, Economy, similar (preferable, but
not mandatory).

  • Proficiency in Microsoft Office tools (in particular Excel).
  • Ability to work under pressure.
  • Ability to coordinate multiple external stakeholders.
  • Autonomous, initiative, entrepreneurial and result driven culture.
  • Analytical skills.
  • Verbal and written communications and presentation skills.
  • Excellent organizational skills and attention to detail.
  • Written and oral skills in English
Local and Schedule

  • Full-Time / Lisboa

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