![Kelly Services](https://contents.bebee.com/companies/pt/kelly-services/avatar-kzP8Q.png)
Customer Support Supervisor
2 semanas atrás
Job Type:
Full-time
Job Location:
Lisbon
Workplace:
Office
Descrição da Função
É um especialista em gestão de pessoas há procura de um novo desafio?
Estamos a recrutar um Customer Support Supervisor para integrar projeto de conceituado grupo português, com mais de 60 anos de atividade na produção e comercialização de café.
Benefícios:
- Contrato de trabalho direto com o nosso cliente sistema de outsourcing;
- Salário base + subsídio de alimentação + benefícios adicionais;
- A possibilidade de trabalhar em um projeto de um dos mais prestigiados grupos de negócio português;
Horário: 40h semanais, com folgas rotativas; 8h diárias, compreendidas entre as 7H00 e as 22H00 em dias úteis, e entre as 8H00 e as 19H00 em dias não úteis.
Local de Trabalho:
Lisboa (zona de Praça de Espanha)
Responsabilidades:
- Gerir a equipa de apoio ao cliente para mercado francês;
- Monitorizar KPI's e desempenho de cada elemento da equipa;
- Desenvolver planos de melhoria e acompanhar esse mesmo processo;
- Identificar pontos de melhoria processuais/procedimentais;
- Funções administrativas inerentes à função.
Requisitos:
- 12o ano de escolaridade;
- Fluência oral e escrita em Francês nível C1;
- Experiência prévia em funções similares;
- Orientação para a gestão de pessoas;
- Conhecimentos de Microsoft Office na ótica do utilizador;
Tipo de oferta:
Integral/Full-time
Salário: 1.000,00€ ,00€ por mês
Horário de trabalho:
- De segunda à sextafeira
- Período diário
-
German-Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiroGerman-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks:Communicate with customers using...
-
German-Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiroGerman-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks: Communicate with customers using...
-
Supervisor for
2 semanas atrás
Lisboa, Lisboa, Portugal Microsoft Tempo inteiroWhat you can expect Are you a native German speaker with the ambition to become a Supervisor for Microsoft? We are looking for a Team Leader In this role, you will be responsible for guiding, mentoring and motivating a team focused on Customer & Technical Support. Also, you must be able to guide, mentor and motivate a team of approximately 8 Customer Service...
-
Customer Support
2 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroTHE ROLE As Customer Support Analyst, you will be part of the Customer Excellence team and will interact and engage with our customers. By getting this position you will be responsible for guiding the customers throughout the Indie Campers journey, assisting potential customers that are willing to spend their time on holidays in a life-changing...
-
Call Center Supervisor
2 semanas atrás
Lisboa, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting a Call Center Supervisor for a Swedish Backoffice fashion project in Lisbon:Job Duties Managing the team, providing guidance and support; Resolve customer problems and questions Making sure KPIs are metWho we are looking for:- **Fluency in Swedish and a B2 in English**: Previous experience Work permit in PortugalWhat we offer: Competitive...
-
Customer Support
2 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroTHE ROLE As Customer Support Analyst, you will be part of the Customer Excellence team and will interact and engage with our customers. By getting this position you will be responsible for guiding the customers throughout the Indie Campers journey, assisting potential customers that are willing to spend their time on holidays in a life-changing experience,...
-
Supervisor For Technology Industry
2 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroSupervisor for Technology Industry – Turkish speaker Are you a leader passionate about the Technology Industry? Do you have previous experience managing teams in a customer service environment, ensuring that they deliver the best service possible?Then, you are our new supervisor for this project What you'll do Implement and optimize online conversation...
-
Customer Support Consultant
2 semanas atrás
Lisboa, Lisboa, Portugal RoomRaccoon Hotel Tech Tempo inteiroAbout the role:Our Customer Support Consultant is responsible for providing fast & accurate customer service to our Spanish and Portuguese markets Your main duties and responsibilities will be - but not limited to: Customer Support Support hoteliers by providing professional, personalised responses to their queries via email, phone, and online discussion...
-
Customer Support Consultant
2 semanas atrás
Lisboa, Lisboa, Portugal RoomRaccoon Tempo inteiroAbout the role: Our Customer Support Consultant is responsible for providing fast & accurate customer service to our Spanish and Portuguese markets Tasks Customer Support Support hoteliers by providing professional, personalised responses to their queries via email, phone, and online discussion forums. Deliver world class customer experience by listening to...
-
Customer support
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJoin us as a Customer support - Digital Marketing - ITALIAN Speaker Job Description:Are you passionate about online marketing and new technologies? Join one of the leading tech companies as a Customer Support Specialist. Our client is the #1 in online marketing with a current annual revenue of more than 100 billion US dollars. In this role, you will provide...
-
Customer Support For Pinterest
2 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroPinterest is looking for a Customer Service Representative to support and engage with its customers.As a Customer Support, you will embody the voice of business and provide insights for continuous improvement.You'll have the opportunity to be part of a global brand success.Support an international operation throughout its pioneering and ground-breaking...
-
Customer Support For Pinterest
2 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroPinterest is looking for a Customer Service Representative to support and engage with its customers.As a Customer Support, you will embody the voice of business and provide insights for continuous improvement.You'll have the opportunity to be part of a global brand success.Support an international operation throughout its pioneering and ground-breaking...
-
Customer Support
2 semanas atrás
Lisboa, Lisboa, Portugal Cluster OSL Tempo inteiroJoin the Cluster Revolution as a Customer Support RepresentativeAt Cluster, we go beyond the ordinary – we're not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our humble beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic...
-
Customer Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Uber Tempo inteiroAbout the RoleThe Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other...
-
Customer Support
2 semanas atrás
Lisboa, Lisboa, Portugal CLUSTER Outsourcing Services Limited Tempo inteiroWe are CLUSTER. A bespoke customer experience solutions company for ambitious businesses. Cluster is more than just a support centre. Our services are fully personalised to each client, and we mentor teams that believe in your products and services. Cluster helps your business redefine, streamline, and digitise processes to meet your demand and provide only...
-
Customer Support
2 semanas atrás
Lisboa, Lisboa, Portugal Snaphunt Tempo inteiroThe OfferOpportunity within a company with a solid track record of performanceLeadership RoleJoin a market leader within Other ServicesThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to...
-
German Customer Support
2 semanas atrás
Lisboa, Lisboa, Portugal SmartRecruitments Tempo inteiroRemote Work in Portugal Equipment provided Role Description This is a full time role for a German support specialist with emphasis on providing support services to clients in Germany. You will be responsible for answering customer inquiries, resolving issues, and maintaining customer satisfaction. You will be required to communicate in German via phone,...
-
Hungarian Customer Support
2 semanas atrás
Lisboa, Lisboa, Portugal SmartRecruitments Tempo inteiroRemote Work in Lisbon Equipment provided Role Description This is a full time role for a Hungarian support specialist with emphasis on providing support services to clients in Hungria. You will be responsible for answering customer inquiries, resolving issues, and maintaining customer satisfaction. You will be required to communicate in Hungarian via phone,...
-
Customer Support
Há 1 mês
Lisboa, Lisboa, Portugal CLUSTEROL, LDA Tempo inteiroJoin the Revolution as a Customer Support SpecialistWe go beyond the ordinary – not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our humble beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to enchanting...
-
Supervisor - Dutch Speaker
2 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroDo you have previous experience managing medium-sized teams in a customer service environment, ensuring that they deliver the best service possible?Then you are our new supervisor for this project