Customer Success Manager – International

1 semana atrás


Porto, Porto, Portugal Elevus Tempo inteiro
O nosso cliente é uma empresa Tecnológica que, numa lógica de crescimento, pretende reforçar a sua equipa com a integração de Customer Success Manager (mercado Asiático), para a zona o Porto

Descrição da Função:
– Desenvolvimento e implementação de estratégias para o onboarding de novos clientes, garantindo a sua integração, satisfação e retenção; – Identificar oportunidades de upselling, baseado na análise do cliente e em parceria com a equipa comercial; – Definição de KPI's para análise das métricas de cada cliente e posterior análise de forma a aumentar a satisfação do clientes e eficiência operacional

Requisitos da Função:
– Habilitações mínimas ao nível da licenciatura em Gestão ou similares (fator eliminatório); – Experiência profissional mínima de 10 anos em funções semelhantes (fator eliminatório); – Experiência no mercado Internacional (fator eliminatório), preferencialmente no Asiático; – Conhecimentos avançados em Inglês (fator eliminatório); – Disponibilidade para viajar 50% do tempo do mês (fator eliminatório); – Perfil comunicativo e dinâmico; – Elevada capacidade de argumentação

Oferta:
– Integração numa empresa estável e em crescimento; – Possibilidade de estabilidade profissional; – Remuneração compatível com a função e experiência comprovada

Equipa Responsável:
Chase Up –Finance&Accounting Ref.a ASIA
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