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Credit Operations Team Manager
2 semanas atrás
About the job
To oversee teams which ensure the daily management, analysis and registration of credit operations. To manage Team Leaders in order to guarantee team efficiency. To ensure that productivity, quality and risk management are dully handled while managing relationships with different stakeholders. To propose and implement short and mid-term strategy while optimizing the cost structure and efficiency and quality framework
Your Main Activities Are
Support Team Leaders in managing teams members and tasks, solve escalating issues, and report incidents. Define together with the Team Leaders the necessary support for daily activities, validating resource allocation and training according to the activity evolution
Contribute to the process of people management in line with the career path defined with the Manager. Follow people engagement and development. Address and prepare mobility with anticipation
Contribute to the definition and performance of the necessary controls/action plans for the activity, in order to identify operational risk areas and ensure that the activity is delivered to a high quality standard
Define Team Leaders objectives, together with the Manager and in line with the department strategy. Perform regular objectives reviews
Manage and promote good relationships between Department and stakeholders
Contribute to the delivery of contract obligations as documented in the Service Level Agreements (SLA's)
Contribute to Projects Impacting Perimeter (nearshoring of new activities or local / IT initiatives) support the Team Leaders on the implementation phase
Contribute for short and mid-term strategy, in accordance with Manager, and follow overall project plans, budget structure and staffing requirements
Contribute to improve current processes/procedures on a bottom-up approach to increase the quality of service
Profile and Skills to Success
Bachelor's degree in Finance / Economics / Accounting
Management experience is required
4 to 7 years of relevant experience in Banking / Corporate Banking / Financial Operations
Advanced level in English, both written and oral
Intermediate level of French, both written and oral
Critical Thinking
Decision Making
Creativity & Innovation / Problem Solving
Ability to inspire and generate commitment
Ability to anticipate business / Strategic Evolution
Risk Management
Microsoft Excel Competency
#LI-Hybrid
Why joining BNP Paribas?
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Leading banking institution
BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history.
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Our presence in Portugal
Since 1985, BNP Paribas was one of the first foreign banks to operate in the country.
Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
-International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success.
Retail Banking, a division that brings together all of the Group's retail activities and specialised business lines;
Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
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Diversity and Inclusion commitment
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Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest.
We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally.
Only through this balance we may all be at our best while working.-
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment.
To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
- In case you are selected for this role, further documentation will be requested to support your hiring process.
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