Operations Specialist with Portuguese and English

1 semana atrás


Oeiras, Lisboa, Portugal Talent Search People Tempo inteiro
Tasks


You'll be managing all requests related to Customer Service Desk and Contract Management in order to provide a high level of service to clients and partners.


In your day-to-day, you will:

\- Support all activities within the Operations department and also collaborate with other internal teams

\- Ensure the management of a contract since the moment it is activated until the end of the contract

\- Assure the fulfilment of the objectives regarding operational performance and ensure compliance within these objectives

\- Pro-actively follow up all pending items

\- Contribute to improve the quality of Operations Department acting as an example

Requirements:

You're the person we're looking for if:
\- You have a university degree, preferably in Economics, Management or similar
- \
  • You have at least 2 years of experience in a similar position.
\- You have a general knowledge of Financial Institutions practices.

\- You have a high level of English and a native level of Portuguese.

\- You have a good command of Microsoft tools (Excel, Word, MS Teams, Power Point).

\- You're disciplined and methodical person, dynamic and willing to face new challenges.

\- You're a strong team player, organized and know how to prioritize tasks.

Benefits:

We're offering:

\- Competitive salary + annual bonus

\- Hybrid work (3 days of homeoffice)

\- Ticket restaurant

\- Health insurance

\- Life insurance

\- Flexible hours (Monday to Friday: 8-9 am to 5-6 pm)

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