Dutch-Speaking Customer Support Advisor At An Insurance Company

1 semana atrás


Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro
Dutch-Speaking Customer Support for an Insurance Company Fulfill your dream and find a job in Portugal today Are you looking for a job in Dutch in sunny Lisbon? We have a great opportunity for Dutch speakers with good communication and interpersonal skills Customer Advisor with Dutch in

Lisbon Your Profile:

  • You are fluent in Dutch and in English.
  • Excellent communication skills, empathy and team spirit
  • Customer-oriented mindset
  • Experience in technical troubleshooting is a plus, but not required Your Responsibilities
  • Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy.
  • Depending on the case, the request will be processed via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured.
  • Provide friendly and professional customer service to ensure that customers are supported at all times with the right insight information
  • Indexation & electronic archiving in our document management tool
  • Policy changes requests, updating payment details
  • Make claims and cancel requests ? Benefits
  • Full-time position
  • Competitive salary + Performance Bonus + Complexity Bonus
  • Health insurance.
  • Meal voucher
  • Work from a modern office in Lisbon Relocation package
  • Accommodation in a shared flat.
  • Flight reimbursement. Ready to take up the challenge? If it sounds like you, apply now and join a talented Customer Support team in Lisbon.


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