Customer Financial Services Supervisor

1 semana atrás

Porto, Porto, Portugal Tn Portugal Tempo inteiro
col-wide

Job Description:

As a Customer Financial Services Supervisor, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections .The role of supervisor involves providing day-to-day supervisory and/or coordination support to a team of operational and/or clerical employees, or contractors.

Responsible for day-to-day completion of team tasks as well as delegated first level employee related activities, as defined by local policies.

This may include day-to-day performance monitoring/management and development discussions, employee related administration, supporting initial/informal disciplinary action activities and, in the case of contractors, contract management, under the supervision of relevant management.

We have an exciting opportunity for you to join our team as aCustomer Financial Services SupervisorWho we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:


You will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections,Involves providing day-to-day supervisory and/or coordination support to a team of operational and/or clerical employees, or contractors.

Responsible for day-to-day completion of team tasks as well as delegated first level employee related activities, as defined by local policies.

This may include day-to-day performance monitoring/management and development discussions, employee related administration, supporting initial/informal disciplinary action activities and, in the case of contractors, contract management, under the supervision of relevant managementWhat do you bring with you:Skills required -Accuracy & Attention to Detail; Microsoft Office & PC Skills; Numerical Skills; Leadership Skills; Written & Verbal Communication SkillLanguages requirement - English is mandatory and other desired languages are German, French, Italian, SpanishWhat do we offer:

  • Attractive compensation package
  • Training to get you started and on-the-job learning opportunities
  • Extensive learning resources to further develop your skills and knowledge
  • Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
  • Employee Assistance Program for you and your family in difficult life situations
  • Employee reduced-rate shipping
  • Great career opportunities
  • FedEx is one of the worlds most admired companies and trusted brands year after yearBring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.

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