Customer Success Management

1 semana atrás


Oeiras, Lisboa, Portugal Generix Group Tempo inteiro

SOBRE A EMPRESA
A Generix Group é uma empresa especialista na Supply Chain Colaborativa, Software Saas e Vendas Omnicanal.

Os nossos 850 colaboradores garantem um apoio diário a clientes bem conhecidos, líderes na transformação digital da sua Supply Chain.

A Generix Group está presente em mais de 60 países, através das suas 9 filiais e rede de parceiros.

Hoje em dia, as nossas aplicações de serviço são utilizadas em mais de 6 mil empresas por todo o mundo.


Juntar-se à Generix Group é uma garantia de melhoria contínua numa empresa dinâmica e em crescimento, onde a boa-vontade é o nosso lema diário Num ambiente colaborativo, poderá livremente partilhar e melhorar as suas competências e conhecimentos.

A Generix Group cresce com os seus talentos, por isso vamos construir o nosso futuro juntos

Preparado(a) para se juntar a nós na transformação digital dos nossos clientes?

DESCRIÇÃO DE FUNÇÕES


Na área de Customer Success Management estará responsável, nomeadamente, pela gestão comercial dos nossos clientes, elaboração de propostas e qualificação de leads.


PRINCIPAIS RESPONSABILIDADES

  • Garantir o acompanhamento dos nossos clientes, de forma a assegurarmos a sua satisfação;
  • Identificar oportunidades de negócio nos clientes existentes, bem como em leads gerados através das nossas plataformas de divulgação;
  • Manter o CRM (Sales Force) e os quadros de seguimento de processos atualizados.

Requisitos:

  • Formação Académica: Licenciatura, Mestrado ou Pós-Graduação em Ciências da Comuicação ou áreas similares;
  • Conhecimento das ferramentas Microsoft Office (Excel, Word, Power Point);
  • Excelente capacidade organizacional;
  • Elevadas competências de comunicação;
  • Pensamento crítico, gestão de problemas e orientação ao cliente;
  • Autonomia, dinamismo e rigor;
  • Fluência em Inglês.
  • Excelentes condições e ambiente de trabalho;
  • Formação inicial e contínua, bem como possibilidade de evolução.

LOCAL DE TRABALHO

  • Generix Portugal: Avenida Dr. Francisco Sá Carneiro, no5, 5oA, Oeiras.

Tipo de oferta:
Integral/Full-time

Benefícios:

  • Cartão/Ticket refeição
  • Seguro saúde

Horário de trabalho:

  • Turno de 8 horas

Tipos de pagamento complementares:

  • Subsídio de Natal

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