Technical Advisor for Streaming Platform
2 semanas atrás
Type De Poste : Temps plein
Langue : Français et Anglais B2
Secteur : Service client / Télécommunication
À Propos De Notre Client : Si vous souhaitez relever des défis et rejoindre une entreprise mondiale de premier plan dans le domaine de la sous-traitance, cette opportunité pourrait être parfaite pour vous. Cette plateforme de streaming se consacre à offrir une variété de films, de séries télévisées et de contenus originaux. En intégrant ce projet, vous aurez l'opportunité de contribuer à offrir des expériences de divertissement exceptionnelles aux abonnés du monde entier. En tant que conseiller client, vous serez le premier point de contact des abonnés, en leur fournissant une assistance rapide et en résolvant leurs requêtes pour garantir une expérience de streaming fluide.
L'Offre :
En rejoignant l'équipe, vous bénéficierez des avantages suivants :
- Flexibilité totale : Travailler confortablement depuis chez vous à temps plein, vous offrant un équilibre optimal entre vie professionnelle et personnelle.
- Rémunération compétitive : Un package salarial attractif accompagné de primes de performance mensuelles, reconnaissant votre contribution et votre dévouement.
- Avantages complets : Profitez d'indemnités repas et transport, d'une assurance santé complète et même d'un logement fourni à un tarif spécial.
- Formation et développement : Bénéficiez d'une formation initiale complète et d'opportunités continues d'apprentissage pour faire évoluer vos compétences et votre carrière.
- Ambiance de travail stimulante : Rejoignez un environnement de travail dynamique et collaboratif, où votre voix est entendue et vos idées sont valorisées.
Pré-Requis :
- Expérience antérieure dans un rôle de service client ou de support, de préférence dans une entreprise de médias numériques ou de technologie.
- Excellentes compétences en communication, à la fois écrites et verbales, avec la capacité d'articuler des concepts techniques de manière claire et compréhensible.
- Solides compétences en résolution de problèmes et capacité à résoudre les problèmes techniques de manière indépendante.
- Démarche empathique et patiente avec une approche centrée sur le client dans la prestation de services.
- Maîtrise des systèmes informatiques, des appareils de streaming et des plateformes numériques.
- Capacité à gérer plusieurs tâches et à prioriser les tâches dans un environnement dynamique.
- Flexibilité pour travailler par roulement, y compris en soirée, les week-ends et les jours fériés, au besoin.
Bénéfices :
- Travail à domicile à plein temps.
- Forfait salarial avec des primes de performance mensuelles.
- Indemnités repas et transport.
- Assurance santé.
- Logement fourni pour un tarif spécial.
- Formation initiale et opportunités d'apprentissage continu.
Comment procéder?
- Soumets ta candidature et n'oublie pas d'envoyer un CV à jour;
- Reçois ensuite un appel de notre spécialiste du recrutement;
- Commence le processus d'entretien;
- Sois sélectionné;
- ET commence l'aventure
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