Delivery Manager Professional Services International

2 semanas atrás

Porto, Porto, Portugal SER Group Tempo inteiro

Your responsibilities

Manage client/partner relationships and ensure customer satisfaction through effective resource allocation and optimization. You are in a leadership role for a team. Foster cross-functional collaboration to drive overall organizational success and enable teams to deliver outstanding customer solutions. Facilitate team building across departments, developing talent through mentoring and coaching. Oversee recruitment, hiring, and onboarding processes, as well as manage direct reports. Collaborate with Sales, Presales, Product Management, and Customer Operations teams to align resources with short- and long-term demand. Serve as a customer advocate, routing information and addressing customer needs within the organization. Provide Senior Leadership with reports on staffing, utilization, project health, and financial performance. Maintain current profiles of skills, knowledge, and competencies for the Professional Services (PS) team. Possess a deep understanding of the status of ongoing delivery activities and projects in the region. Effectively manage field escalations and collaborate with various stakeholders to achieve positive outcomes.

Success Behaviors

Excellent Leaders are enthusiastic about making their teams successful. They lead by mastering emotional intelligence and resonant leadership.

Build and maintain relationships with every team member, internal and external stakeholders. Continuously improve own skills and actively seek new learning and development opportunities. Ability to make effective decisions and develop plans about positive change.

What you bring to the table

Professional Services management background or equivalent experience Proficient understanding of the financial model for Professional Services. Strong communication skills and the ability to motivate and lead a team. Demonstrated empathy and awareness of others, coupled with effective influencing skills. Proven experience in managing technical, cross-functional professional services teams. Familiarity with subscription-based software and services delivery business models. Previous involvement in people management roles. Problem-solving orientation, dedicated to finding optimal solutions for customers and the SER Group. Proficiency in English (both written and spoken), additional languages considered a plus. Willingness and ability to travel.

  • Delivery Manager Professional Services International

    1 semana atrás

    Porto, Porto, Portugal SER Group Tempo inteiro

    Delivery Manager Professional Services InternationalPorto Porto, Porto District, Portugal Your responsibilities Manage client/partner relationships and ensure customer satisfaction through effective resource allocation and optimization. You are in a leadership role for a team. Foster- functional collaboration to drive overall organizational success and...

  • Service Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal SBM Offshore Tempo inteiro

    Req Id:11857Job Family:ITLocation:Porto, PT, Our Vision. SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.Our Profile. We design, build, install and operate offshore floating facilities for the offshore energy industry. As a leading...

  • Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Delivery ManagerPorto Porto, Porto, Portugal col-wideJob Description:Seeking a Delivery Manager: Rhino, are you there? At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients.Why join us? Expand your network:As aconsultantat We Are META, you'll have access to a network of national and international partners...

  • Service Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal Forsyth Barnes Tempo inteiro

    about the rolePermanent Job Alert:Title: Service Delivery ManagerLocation: Porto (Hybrid - 5 days per month in the office)Salary: Up to €65,000Industry: Industrial ServicesProject Manager Overview: Forsyth Barnes have partnered with a fantastic workspace provider. My client are changing the way the working world works Focusing on supplying businesses with...

  • Financial Services Delivery Managers

    1 semana atrás

    Porto, Porto, Portugal FinTrU Tempo inteiro

    Vacancy Name Financial Services Delivery Managers / Team LeadsVacancy No VN450Location City PortoOverview of Role As we kickstart our rapid growth in Porto, we are looking for Financial Services Delivery Managers to join and lead our growing client delivery teams.You will have the opportunity to work directly with global Tier 1 Investment Banks delivering...

  • Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Delivery ManagerPortoPorto, Porto, Portugal col-wideJob Description:Seeking a Delivery Manager: Rhino, are you there? At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients.Why join us? Expand your network:As aconsultantat We Are META, you'll have access to a network of national and international partners...

  • Delivery Manager

    1 semana atrás

    Porto, Porto, Portugal Devexperts Tempo inteiro

    Delivery ManagerPortoPorto, Porto District, PortugalCompany DescriptionDevexperts is a steadily and permanently growing company, specializing in financial software development, professional implementation and support for investment and brokerage companies dealing in global futures, options, stocks and crypto trading.For more than two decades Devexperts...

  • Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal We Are Meta Tempo inteiro

    Seeking a Delivery Manager: Rhino, are you there? At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients.Expand your network: As a consultant at We Are META, you'll have access to a network of national and international partners across diverse sectors of the tech industryEnjoy our perks :When you join the crash you'll have...

  • Professional Services Manager

    2 semanas atrás

    Porto, Porto, Portugal Generix Group Tempo inteiro

    COMPANY OVERVIEWGenerix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and improve and skills and expertise.Generix Group is growing along...

  • Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal WE ARE META Tempo inteiro

    Seeking a Delivery Manager:Rhino, are you there? At WE ARE META, we focus on finding the perfect match between our Rhinos and our clientsExpand your network:As a consultant at We Are META, you'll have access to a network of national and international partners across diverse sectors of the tech industryEnjoy our perks :When you join the crash you'll have an...

  • IT Network Service Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal IWG Tempo inteiro

    IT Network Service Delivery ManagerAbout IWG:We're changing the world of work. We believe that business success is underpinned by the effectiveness of its people. So we made it our mission to help millions of people have a great day at work - every day. With locations in practically every country, city, town and transport hub, and options ranging from an...

  • Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal Mindera Tempo inteiro

    Delivery ManagerPorto Porto, Porto District, Portugal Here at Mindera, we are building a- class team and would love for you to join us. As a Delivery Manager with a strong technical background, you will use your experience with Agile methodologies and your deep understanding of the SDLC to lead a team of developers crafting solutions for a- profile video...

  • Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal Devexperts Llc Tempo inteiro

    Devexperts is a steadily and permanently growing company, specializing in financial software development, professional implementation and support for investment and brokerage companies dealing in global futures, options, stocks and crypto trading.For more than two decades Devexperts tackles complex technological challenges for leading financial institutions...

  • Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal Devexperts Tempo inteiro

    Company Description Devexperts is a steadily and permanently growing company, specializing in financial software development, professional implementation and support for investment and brokerage companies dealing in global futures, options, stocks and crypto trading. For more than two decades Devexperts tackles complex technological challenges for...

  • Senior Service Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal Zühlke Tempo inteiro

    Permanent 80%100% Porto***PROJEKTMANAGEMENTWhat drives us:At Zühlke, you are where innovation happens. We focus on teamwork, agile collaboration, and leading technologies to shape the future and challenge the status quo. We like to break down barriers and explore new territory. This is how we innovate. Our creativity, our skills and our energy enable us to...

  • Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Seeking a Delivery Manager: Rhino, are you there?At WE ARE META, we focus on finding the perfect match between our Rhinos and our clientsWhy join us?Expand your network:As aconsultantat We Are META, you'll have access to a network of national and international partners acrossdiversesectors of thetechindustryEnjoy our perks:When you...

  • Delivery Manager

    1 semana atrás

    Porto, Porto, Portugal We Are Meta Tempo inteiro

    Seeking a Delivery Manager: Rhino, are you there?At WE ARE META, we focus on finding the perfect match between our Rhinos and our clientsWhy join us?Expand your network:As a consultant at We Are META, you'll have access to a network of national and international partners across diverse sectors of the tech industryEnjoy our perks:When you join the crash...

  • Delivery Manager

    1 semana atrás

    Porto, Porto, Portugal Devexperts LLC Tempo inteiro

    Devexperts is a steadily and permanently growing company, specializing in financial software development, professional implementation and support for investment and brokerage companies dealing in global futures, options, stocks and crypto trading.For more than two decades Devexperts tackles complex technological challenges for leading financial institutions...

  • Delivery Manager

    2 semanas atrás

    Porto, Porto, Portugal Humana Portugal Tempo inteiro

    E-mail Entre para salvar Delivery Manager na Mindera. Here at Mindera, we are building a world-class team and would love for you to join us. As a Delivery Manager with a strong technical background, you will use your experience with Agile methodologies and your deep understanding of the SDLC to lead a team of developers crafting solutions for a high-profile...

  • Cloud Delivery Manager

    1 semana atrás

    Porto, Porto, Portugal IWG Tempo inteiro

    Cloud Delivery ManagerAbout IWGWe're changing the world of work. We believe that business success is underpinned by the effectiveness of its people. So we made it our mission to help millions of people have a great day at work - every day. With locations in practically every country, city, town and transport hub, and options ranging from an hour's coworking...