Customer Service Representative

1 semana atrás


Porto, Porto, Portugal Linde Global Services Tempo inteiro
Linde Global Services

Customer Service Representative - Order Entry - Spanish Speaker (M/F/d)
Porto (Maia), Portugal | req14418

What you will enjoy doing

  • Further you have to inform /provide solutions to the customer when required on failed or aborted deliveries, organizing urgent deliveries in critical situations
  • In addition to that you receive, respond and handle all complaints regarding the shipment
  • You will solve urgent requests from customers by aligning with planning and transport teams
  • Check incorrect customer request and invoice if required
  • Further you check with Back office and credit teams for updating/including addresses, credit limits and products prices
  • You will ensure that deliveries rejected by the customer are properly processed

What makes you great

  • Minimum required Secondary school (High School) is required for this role
  • You speak the language required in the specific market (native or C2: Portuguese or Spanish) and English level B1 (preferred)
  • SAP/ERP basic knowledge preferred
  • You are proactive and focused on responding promptly to actions
  • In addition you are data accurate and detail oriented

Why you will love working with us
At Linde we identify ourselves with our products - either working for the technical or medical gases business.

Being a company with a long tradition in the gases business, we not only care about our customers and high quality products, but most importantly about our employees.

While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.


What we offer you
At Linde, the sky is not the limit.

If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless.

Be Linde. Be Limitless.

This role is a full time position based on an limited contract. The standard weekly working hours will be from 07:00am till 04:00pm.

Have we inspired you? Let ́s talk about it


Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe.

The company is committed to technologies and products that unite the goals of customer value and sustainable development.

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