Remote Customer Support Representative

1 semana atrás

Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal

Your responsibilities and impact working as a Customer Support Representative will be
:

  • Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.
  • Meet and exceed customer service quality and productivity goals as well as compliance regulations.
  • Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism.

Skills, qualifications and interests you need to succeed in this role
:

  • A nativelevel proficiency in Norwegian and a minimum B2 level of English
-
Ready to start a new job in Portugal 22.4.
:

  • High school diploma or Higher Education certificate
  • A valid Portuguese work permit (required) or EU citizenship that
  • Living in or willing to relocate to Lisbon for an international career and life experience
  • Motivation and commitment to give excellent customer service
  • Excitement about intercultural communication and embracing the expatriate lifestyle

What's in it for you?
-
Working anywhere in mainland of the Portugal - only training presential in Lisbon
:

  • Working hours: full time (40h/week) Monday
  • Sunday 8:0020:00
  • 17136€/year plus performance bonus starting from the 4th month in the production
  • Health insurance after 6 months
  • 22 vacation days per year
  • Paid professional training
  • Employee discounts
  • Fun and engaging companywide initiatives
  • Excellent work culture
  • Reimbursement of your initial flight expenses after 3 months (up to 200€)
  • Up to 360 € for accommodation/ months for first 3 months
  • Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation

Your Future Company
:

Your future company is a global leader in the BPO industry.

With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world's leading and digital-first brands.

The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.


What should you expect from living in Lisbon?

  • A colorful city view and a rich cultural history
  • Pros of living in a European capital on a budget
  • Delicious Portuguese cuisine and famous cafe culture
  • Friendly people, good vibes and a happygolucky urban life
  • Warm climate all year and a sunny beach life next to the Atlantic
  • A large Englishspeaking local community and international environment

Is this project not the best fit for you? Feel free to check our other opportunities for Norwegian speakers in Spain
or Portugal**, or send us your CV to be considered for other projects or future opportunities

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