Senior Technician Application Support

2 semanas atrás


Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro
SENIOR TECHNICIAN APPLICATION SUPPORT (

JOB NUMBER:
2311GFSO16688)

About the job

  • FRESH is an IT framework encompassing Projects & Systems of Finance and RISK functions that brings together a community of 1.600 experts coming from Finance, RISK and IT backgrounds, with a strong focus on efficiency, proximity, agility and timetomarket
  • It is a new worldwide organizational model that contributes to tackle major challenges of Group's transformation of today and tomorrow, building the best offer for Finance and RISK community through a progressive rotation towards new technologies and best practices
-
Your Main Activities Are:

  • Build and maintain a knowledge base regarding support issues and their resolution
  • Process requests for specific actions (processing, extraction, specific work, etc.)
  • Create control points as part of procedures and operating methods to ensure that work goes smoothly and draft ad hoc reporting
  • Understand and analyse the needs coming from the business team, converting them into detailed requirements and functional specifications
  • Involve all relevant stakeholders in the process of definition and validation of any new requirement, assessing all potential impacts
  • Work together and support other teams (business analysts, developers and IT Ops) throughout all the development stages: specification, development, testing and implementation in Production
  • Prepare environments for releases and ensuring that the implementation and preproduction tests are carried out

Profile and Skills to Success

  • Bachelor's degree in Information Technology, Business Intelligence or other relevant area
  • Previous banking experience
  • Knowledge of credit risk
  • Knowledge of SQL
  • Knowledge of UNIX (Shell)
  • Knowledge of Java, Javascript (Angular), and Python
  • Knowledge of Agile methodology
  • Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
  • Fluent in English, both written and oral
  • Teamwork
  • Client focused
  • Excellent attention to details
  • Strong analytical mind, problem solving, planning and organizational skills
  • Strong interpersonal communication and ability to report (simplify complex information in a clearly organized and visually interesting manner, adapting it to the different stakeholders)
  • Proactive attitude with ability to work in a fast changing and demanding environment
  • At ease with multitasking

About the Team

  • FRESH is a unique organization within BNP Paribas, part of IT Group yet actively managed through an innovative partnership with Finance and RISK
LI-Hybrid

Why joining BNP Paribas?
-
Leading banking institution


BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history.

It has a presence in 65 countries, with around Employees - including more than in Europe.
-
Our presence in Portugal
Since 1985, BNP Paribas was one of the first foreign banks to operate in the country.

Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

-
International reach


Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success.

BNP Paribas holds key positions in its three core operating divisions:

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Retail Banking, a division that brings together all of the Group's retail activities and specialised business lines;
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Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
-
Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
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Diversity and Inclusion commitment
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Commitment towards work/life balance


At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest.

We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally.

Only through this balance we may all be at our best while working.
-
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment.

To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.


  • In case you are selected for this role, further documentati


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