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Dutch-speaking Customer Advisor for Pvh
2 semanas atrás
Do you have a keen interest in design and thrive on interacting with people remotely? We've got an exciting opportunity for a dedicated individual based in Lisbon.
We're in search of an excellent communicator with a natural flair for customer engagement.About the Company:
Undoubtedly, you're familiar with them. PVH is an American fashion group that operates globally-adored brands like Calvin Klein and Tommy Hilfiger. Headquartered in New York, the company operates in over 40 countries with a committed workforce of 36,000.
The Opportunity
Join the elite PVH Support Team in Lisbon. An exhilarating and international environment awaits you. Work abroad using your native language for a leading company with abundant career advancement opportunities.
Your Profile
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Your mission will be to provide telephone and written support to our Dutch-speaking customers, always ensuring a courteous and helpful attitude
:
- Are proficient in Dutch and fluent in English (both written and spoken).
- Possess outstanding communication skills.
- Are keen to learn.
Your responsibilities
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Address the questions and concerns of Dutch-speaking customers, providing the best possible solutions via phone
:
- Provide information about trending products, offer advice, and quick assistance on payment methods, delivery, exchanges, and guarantees.
- Engage in crossselling and upselling of products after addressing customer queries.
Benefits:
- Fulltime position (8 hours/day) in a large company.
- Temporary, renewable employment contract with an initial duration of one year; opportunity for a permanent contract after two years.
Competitive salary plus bonus
:
- Private health insurance.
- Comprehensive relocation package for #cityjobbers relocating from abroad, including airport pickup, administrative assistance for registration in Portugal, reimbursement for initial flight expenses, option to stay in a company apartment in Lisbon, and a free annual flight home (within Europe).
- Free Portuguese language courses.
- Work in a welcoming office located in central Lisbon
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