German Bilingual Customer Care Representative

2 semanas atrás


Lisboa, Lisboa, Portugal ICX Europe, Unipessoal, Lda. Tempo inteiro
Are you looking for a position in customer service in a young, dynamic and multicultural environment?

  • Do you enjoy helping customers?
  • Do you have an interest in the fashion industry?
ICX Europe provides customer care with varying luxury fashion e-commerce sites of some of the world's leading designers. Our brand-new office is conveniently located in the heart of Lisbon near Avenida metro station.


We are looking for fluent English/German speakers (level C1 / 2 or native), with excellent communication skills and availability to work flexible shifts during our operation hours of Monday-Friday 8am-8pm.


Qualifications and requirements

  • Fluent in English and German, spoken and written (C1 / 2 or native)
  • Superb communication skills
  • Computer skills
  • Multitasking skills
  • Experience working in a customer service (or similar) role with contact centre / office environment preferred, but not required
  • Previous luxury fashion experience is an added value


This job is ideal for someone who has great people skills, a positive attitude, and enjoys working autonomously in a team setting.


A day in the life


ICX Europe is a fast-paced workplace that requires timely and accurate data entry and independent decision making; all the while, complying with policy and procedures set forth by the company and its clients.

Remote working option may be available.

Perks of working with ICX:

  • Competitive salary (14 monthly payments per year)
  • Monthly meal allowance
  • Great location with easy access by public transportation
  • Initial training phase fully paid
  • Multicultural environment
  • Opportunity to grow and evolve within our organization
  • Opportunity to travel and work at our offices in the New York area and Los Angeles area

Salary: 19,600.00€ per year

Ability to commute/relocate:

  • Lisboa, Distrito de Lisboa: Reliably commute or planning to relocate before starting work (required)

Language:

  • English/German (required)


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