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Dutch Customer Advisor for Abbott Diabetes Care

3 meses atrás

Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro
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Dutch Customer Advisor for Abbott Diabetes Care - Lisbon, Portugal

Lisboa, Portugal, PT

Job Description:
Come and work with us.

Do you want to contribute to healthcare and well-being around the world?
Are you Dutch native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Portugal?
So we have the perfect opportunity for you

Your future project:
join our Dutch Customer Support team.


Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities.

As a customer service specialist in this project, your daily responsibilities will include:

  • Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
  • Offer specialized customer support through written and phone communication
  • Provide information regarding purchasing procedures, orders' tracking, and deliveries
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations and productivity targets
  • Create amazing customer experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:

  • Native or proficient level of Dutch (C2)
  • Intermediatelevel of English (at least B2) for training and documentation
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • Highspeed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate toPortugal
Benefits.

  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging companywide initiatives, including our EverBetter wellness program
  • Job stability
  • Lifelong skills and experience
  • Excellent work culture
Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today

Provider

Description

Enabled

SAP as service provider

"route" is used for session stickiness

"careerSiteCompanyId" is used to send the request to the correct data center

"JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor

Provider

Description

Enabled

Google Analytics 4

A web analytics service that tracks and reports website traffic.


An analytics tool that allows us to measure and optimize Facebook ads, build targeted audiences and remarket to our website users.

Google AdSense


Tracks when someone clicks on our ad and identifies them when they visit our website and complete an action, such as a form submission or sign-up.

LinkedIn Insight

Provides demographic insights about our website users. Supports optimization of campaigns and retargeting of our website users.

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