Turkish-speaking Customer Support Agents

2 semanas atrás


Lisboa, Lisboa, Portugal Lansera Work International Tempo inteiro
Currently looking for Turkish-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon).

EMBRACE THE FUTURE
Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices.

This project is a support line for one of these services - the best-loved video streaming website in the world.

You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service.

You can see the details below and we would be happy to address any questions you might have.

REQUIREMENTS

At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment.

Good communication skills, both verbal and oral.
Fluency in Turkish (C2) written and spoken communication skills.
Minimum B2 Level English Spoken and Written.
European Nationality or Portuguese Work Permit.
Proactive attitude and strong team-spirit.

Be organized and able to learn new processes, concepts, and skills as well as be able to understand that an operation is an ever-changing organism.

Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard.
Ability to handle not only to handle customers' emotions, but also being able to empathize with the client's case.

Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M / Monday to Sunday.


RESPONSIBILITIES
Provide general and technical support to customers who use any of our client's paid products
Escalate complex problems according to defined procedures

WE OFFER
Fixed monthly salary
Language Premium Bonus
Transportation allowance: 720 EUR gross yearly
Meal allowance: 7.63eur net per working day in meal card
Annual performance bonus: 5% of yearly base salary (gross)
Pleasant and inspiring working atmosphere;
Opportunity to be part of a rapidly expanding global organization;
New office facilities in a convenient location in Lisbon;
Training & development opportunities;
Free fruit, coffee, tea, and a lot more

Maaş:
yıllık 18.000,00€ veya üzeri

Ability to commute/relocate:

  • Lisboa, Distrito de Lisboa: Reliably commute or planning to relocate before starting work (required)


  • Lisboa, Lisboa, Portugal KGR Tempo inteiro

    We are recruiting for an international company a Turkish speaking Customer Agent in Lisbon.Missions: Communicate with customers using various channels Ensure customer satisfaction and provide professional customer support Handle customer complaints, provide appropriate solutions Identify the issue the client is facing, troubleshoot and provide the solution...


  • Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiro

    German-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks:Communicate with customers using...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Turkish Speaking Order Support Specialists Turkish Speaking Order Support Specialists – Office based or Remote within 60 minutes of Lisbon Remote anywhere in Portugal €1115 per month gross with free accommodation ie own room in shared apartment OR €1410 per month gross with no accommodation. Our client is recruiting Turkish Speaking Order Support...


  • Lisboa, Lisboa, Portugal KGR Tempo inteiro

    We are recruiting for an international company a Turkish speaking Customer Support Agent for their offices in LisbonThe role is based in Lisbon (Portugal)Missions:Communicate with customers using various channelsEnsure customer satisfaction and provide professional customer supportHandle customer complaints, provide appropriate solutions and alternatives...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    :Turkish Speaking Order Support Specialists – Office based or Remote within 60 minutes of LisbonRemote anywhere in Portugal€1115 per month gross with free accommodation ie own room in shared apartment OR €1410 per month gross with no accommodation.Our client is recruiting Turkish Speaking Order Support Specialists, candidates can be located within 60...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Turkish Speaking Order Support Specialists – Office based or Remote within 60 minutes of Lisbon Remote anywhere in Portugal €1115 per month gross with free accommodation ie own room in shared apartment OR €1410 per month gross with no accommodation. Our client is recruiting Turkish Speaking Order Support Specialists, candidates can be located within 60...


  • Lisboa, Lisboa, Portugal Recruitment Direct Ltd Tempo inteiro

    Turkish Speaking Customer Service AdvisorsLisbon, Portugal.€1069 per month + free accommodation + flight reimbursed OR €1360 and no accommodation.Our client based in Lisbon, Portugal is recruiting Turkish Speaking Customer Service Advisors.Free Accommodation provided for the duration of the contract and flight reimbursed.These roles are initially for 12...


  • Lisboa, Lisboa, Portugal Talingual Ltd Tempo inteiro

    Are you ready to take on your next challenge in the capital of Portugal? We are looking for fluent Turkish speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon. This sea-side city has lots to offer from the...

  • Turkish Order Support Agent

    2 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Turkish Order Support Agent (Hybrid) - LisbonPosition: Order Support AgentLocation: Lisbon, Portugal (Hybrid)Employment Type: Full-timeEligibility: Must possess an EU passport or a residence permit allowing work in PortugalLanguage Requirement: Fluent in TurkishKey Responsibilities:Order Processing: Accurately process customer orders and ensure timely...


  • Lisboa, Lisboa, Portugal SmartRecruitments Tempo inteiro

    RESIDENCE PERMIT REQUIRED What you will be doing: Supporting Turkish speaking content creators by multiple communication channels (phone or email) Provide support to content creators both in Turkish and English; Provide pre and post-sales support for all self-service products; Provide product and tool support to improve clients experience; Identify trends...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Turkish speaking Customer Experience Advisor Role: Turkish speaking Customer Experience Advisor Salary: 1,069.22€ gross per month (this does include also the holiday bonus and meal allowance) plus free accomodation (or 1,360.89€ gross p/m if you choose the option without accomodation) Overview of the company: Our client is a global outsourcing company...


  • Lisboa, Lisboa, Portugal Workwide Recruit Tempo inteiro

    Location Lisbon, Portugal Language German speakers Category Customer Service Starting date May 15, 2023 Relocation package includedAre you service oriented, communicative and social? Do you speak fluent Turkish and perhaps also German? Would you like to spend some time working from a sunny location near the beach? Then keep readingOn behalf of our client we...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Turkish Speaking Order Support Specialists – Office based or Remote within 60 minutes of LisbonRemote anywhere in Portugal€1115 per month gross with free accommodation ie own room in shared apartment OR €1410 per month gross with no accommodation.Our client is recruiting Turkish Speaking Order Support Specialists, candidates can be located within 60...


  • Lisboa, Lisboa, Portugal Talingual Ltd Tempo inteiro

    Are you ready to take on your next challenge in the capital of Portugal? We are looking for fluent Turkish speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon. This sea-side city has lots to offer from the...


  • Lisboa, Lisboa, Portugal Talingual Ltd Tempo inteiro

    Are you ready to take on your next challenge in the capital of Portugal? We are looking for fluent Turkish speakers who would like to work in an international environment.This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon. This sea-side city has lots to offer from the...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Turkish Speaking Order Support Specialists – Office based or Remote within 60 minutes of LisbonRemote anywhere in Portugal€1115 per month gross with free accommodation ie own room in shared apartment OR €1410 per month gross with no accommodation.Our client is recruiting Turkish Speaking Order Support Specialists, candidates can be located within 60...

  • Turkish Order Support Agent

    2 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Turkish Order Support Agent (Hybrid)Lisbon Position: Order Support Agent Location: Lisbon Portugal (Hybrid)Employment Type: Fulltime Eligibility: Must possess an EU passport or a residence permit allowing work in Portugal Language Requirement: Fluent in Turkish Key Responsibilities:Order Processing: Accurately process customer orders and ensure timely...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    About the Role: Turkish Speaking Order Support Specialists – Office based or Remote within 60 minutes of Lisbon Remote anywhere in Portugal €1115 per month gross with free accommodation ie own room in shared apartment OR €1410 per month gross with no accommodation. Our client is recruiting Turkish Speaking Order Support Specialists, candidates can be...


  • Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a Turkish-speaking Customer Support Agent for their offices in Lisbon.Position: Customer Support AgentLocation: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salaryDUTIES AND RESPONSIBILITIES: Ensure customer satisfaction and...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Please apply only if you have Work Permit in PortualOur International Client with more than 14000 employees in Portugal is Looking for Turkish Talents for Customer Support roles, the position is Hybrid and can be suitable for Fresh Graduates as well, so let's help you start your journey with international experienceWhat you will do;The Back-Office Specialist...