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Dutch-speaking Customer Service for a Luxury
1 semana atrás
Dutch-speaking Customer Service in Lisbon
Are you a patient and empathetic person? We offer you to work for one of the most recognized car brands in the world.
Dutch-speaking Customer Service in Lisbon
We are looking for Dutch speakers to provide high-quality Customer service for a top luxury vehicle manufacture company If you are genuinely excited to help people, don't miss this chance to be part of a multicultural team.
About the Company:
It's a German multinational corporate manufacturer of luxury vehicles and motorcycles headquartered in Munich, Bavaria, Germany.
The Profile:
- You have excellent communication skills in Dutch and you are fluent in English (spoken and written)
- You enjoy dealing with people, and you have excellent communication skills
- Ability to multitask, prioritize, and manage time effectively
- You have an excellent knowledge of the MS Office suite
Your responsibilities:
- Identify customers needs to diagnose and resolve problems
- Solve customer queries and concerns regarding the company's products as well as deliveries, returns, refunds
- Handle calls from customers who have ordered or bought product/s
- Offer support on queries regarding product availability
- Assist with click and collecting orders
- Ensures timely and efficient resolution of customers' inquiries
Benefits:
- Fulltime position
- Longterm contract
- Competitive salary + bonus
- Extra incentives and over achievement bonus
- Real growth opportunities to progress in your career
- Receive a bonus for referring your friends
- Possibilities to grow inside the company
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