Pre-sales Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Vodafone Tempo inteiro

What's in it for you:

This role has the purpose of supporting the sales teams for the fixed communication solutions sale process.

Mainly this role provide the design and cost evaluation of fixed and converged telecommunication solutions for the Medium Enterprise and Corporate segments.

Some cases require customer meetings for requirement evaluation and solutions presentation.


Experience for the Public Sector procurement regulations, policies, and compliance standards, and with Request for Proposal (RFP) and Request for Quotation (RFQ) processes.


What you'll do:

Support the sales teams in the selling process:

  • Collaborate with sales teams in the opportunity evaluation for the correct process prioritization Proactively identify new business opportunities based on the network technology knowledge and network development and deployment;
  • Participate in customer meetings and conference calls for opportunity evaluation and requirements assessment;
  • Present solutions to the customers whenever required during the selling process.
Provide a solution design and proposal description for Fixed and Converged Communication customer requirements:

  • Specify and evaluate access links, adequate equipments, required services, like Internet Acess, IP Data VPN, layer 2 Data VPN, Backup services, OneNet, Voice, Voice VPN, etc including the reference prices and the standard proposal descriptions;
  • Require transmission and network evaluation for technical validation and cost assessment;
  • Evaluate the risk of customer required SLA's;
  • Specify and evaluate external ICT supplier offers, like PABX, Data Center and Cloud Services, Security solutions, Unified Comunications, Managed services etc and include them in the Vodafone proposal.
Ensures continuous alignment of all activities related with complex and considerable dimension projects:

  • Responsible for actively engaging Engineering network, services and support teams, for technical project validation, Customer Operations processes and support teams for processes evaluation and development;
  • Responsible for the Implementation, for project handover, Carrier, for international connections, and Product, for pricing and product related maters;
  • Responsible for the technical description of the proposal.
Assures that Vodafone solutions fulfils all public Tender requirements and that the process is strictly followed:

  • A thorough analysis should be made to avoid missing any requirement and elaborate a complete list for clarifications;
  • Special care should be taken in the tenders responses to avoid exclusion resulting from RFP small letters or implicit requirements;
  • Minimizes risks to accomplish all SLAs required in the process and assures that all risks are included in the business case analysis;
  • Evaluates and list all needed certifications in order to get them in advance avoiding being excluded from the beginning of the process;
  • Responsible for actively engaging with commercial teams and Legal during the tender evaluation.
  • People Development
  • Self acquire specific knowledge related fixed and mobile technology currently in use in Large and Medium enterprises
  • Keep up to date with all existing processes and tools necessary for solutions design, delivery and support

Who you are:

  • Minimum of 3 years graduate experience in appropriate business sector, fixed and mobile telecommunications;
  • Track record of enterprise solutions design and/or delivery that covers technical, process and commercial aspects;
  • Experience in enterprise solutions design on all relevant services, data, voice, IP telephony, data VPN, security, videoconferencing, datacenter services;
  • Experience in project solutions and equipment certification process methodologies including project planning and control techniques;
  • Enterprise network solutions;
  • Access Networks and protocols (ADSL, SHDSL, FTTH, MW, FWA,SDH/PDH, MetroLAN);
  • Data Networks and protocols (TCP/IP, routing, Layer 2, Network Management, Security, LAN, WLAN, SD-WAN);
  • Voice Networks and protocols (ISDN, SS7, IN, SIP, H.323, Fax, etc);
  • Security Solutions (Firewalls, IPS, URL Filtering, Application Control, SOC, AntiDDoS);
  • ICT Solutions (Unified Communications and Collaboration, Video conferencing solutions, ACD solutions, Desktop Virtualization;
  • Public Sector procurement regulations, policies, and compliance standards and with Request for Proposal (RFP) and Request for Quotation (RFQ) processes;
  • Understanding of legal considerations, terms, and conditions associated with public contracts;
  • Creative and open character, known for supporting and developing new ideas and technologies;
  • Good interpersonal relationship and skills;
  • Good written and verbal communication skills;
  • Good market perception and understanding with focus on competition assessment and competitive analysis;
  • Complete understanding of the telecommunications industry, in particular the fixed industry, as well as busi

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