Olympic and AS400 Application Support

Há 3 dias


Lisboa, Lisboa, Portugal Aubay Tempo inteiro
Your connection with Aubay starts in the following lines:
Aubay Portugal is a multinational French company, in Portugal since 2007.

We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation, Development and Maintenance of Information Systems.

We have more than 150 active partners and we operate in sectors such as banking, insurance, telecommunications, services, energy and transports.


What you are going to do?

  • Provide L2 Application support to endusers;
  • Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures;
  • Provide a high level of customer services and maintains customer's trust and confidence by creating positive customer relationships;
  • Adhere to Service Level objective target and roadmap;
  • Maintain / Enrich knowledge articles.
What are we looking for?

  • Total 5+ years of overall IT experience;
  • Total 2+ years of in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange);
  • With good knowledge on general ledger and general accounting schemes of financial products;
  • At least 1 to 2 years of experience as first & secondline (L1 and L2 support);
  • AS400 and Unix troubleshooting skills;
  • Strong knowledge on SQL queries, data analysis;
  • Familiar with Production support tools like ServiceNow and JIRA is a plus;
  • Olympic / Midas knowledge;
  • Fluent in English.
What do we have to offer you?

  • Health Insurance;
  • Feedback&Coffee – the system that includes Aubay's Performance Management Cycle, with regular moments of feedback and the Career Progression Model;
  • Working model: presential;
  • A Training Academy designed to think of you and your needs. You can count on technical and behavioural training sessions (eLearning and classroom), Meet&Techs, Webinars and Mentoring;
  • Events and Teambuildings.
What makes us different?

  • Our organizational culture is based on values such as transparency, team spirit, regular feedback and continuous learning;
  • Reference prizes and birthday present;
  • We don't have a dress code;
  • We know your name and all address each other informally;
  • Coffee and varied snacks at your disposal;
  • You will grow in good company. Isn't this one of the ways in which to develop professionally?
If we got your attention, we now hope to spark your enthusiasm. Ready for the first phase? We are waiting for you at @

We will use personal information that you have sent us to consider your application for the relevant function. By giving us your information/documents by email, you consent to Aubay Portugal treating your personal information. Your privacy is important to us. Please check our Privacy Policy, which explains how we will use and store your personal information.

It also explains the rights you have regarding your information and how you can contact us for clarification of questions or requests.


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